OPERATIONS

Toys ‘R’ Us names managing director for Australia unit

BY Dan Berthiaume

Wayne, N.J. — Toys “R” Us announced the appointment of Campbell Lennox as managing director, Toys “R” Us, Australia, effective May 26.

Lennox will oversee all operations and business activities for the company’s 34 store locations and e-commerce site, as well as provide leadership for the more than 1,700 employees throughout the country. His responsibilities will include marketing, merchandising, store operations and customer service excellence.

Lennox joins the company with over 20 years of retail and management experience, including a series of roles of increasing responsibility in operations and merchandising. He most recently served as general manager, merchandise operations for Harvey Norman, an omnichannel retailer, incorporating an integrated retail, franchise, property and digital platform.

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OPERATIONS

Aaron’s names two new VPs

BY Dan Berthiaume

Atlanta – Lease-to-own retailer Aaron’s Inc. has named Sharon Lawrence VP finance and Kirby Salgado as VP merchandising. Lawrence, formerly Aaron’s director of franchise finance, joined Aaron’s in 2012 after a 25-plus year career at SunTrust Bank, while Salgado most recently served as VP/general merchandise manager for Sears Holdings.

"Sharon was instrumental in raising the financing for Aaron’s acquisition of Progressive Finance," said Steve Michaels, Aaron’s president. "In her brief two years at Aaron’s, she’s demonstrated tremendous value and has built great relationships for the company with our banking group. She will be an outstanding VP of finance while leading the Aaron’s, Inc. finance team going forward. Additionally, after a national search, we’re pleased to welcome Kirby Salgado to Aaron’s as VP of merchandising. His extensive experience in sourcing and merchandising leadership will provide immediate results in driving cost efficiencies while securing the quality, brand-name products that our customers expect and deserve from Aaron’s.”

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OPERATIONS

EBay asks users to change passwords after breach

BY Dan Berthiaume

San Jose, Calif. – EBay Inc. is asking EBay users to change their passwords because of a cyberattack that compromised a database containing encrypted passwords and other non-financial data. After conducting extensive tests on its networks, the company said it has no evidence of the compromise resulting in unauthorized activity for EBay users, and no evidence of any unauthorized access to financial or credit card information, which is stored separately in encrypted formats.

Cyberattackers compromised a small number of employee log-in credentials, allowing unauthorized access to EBay’s corporate network, the company said. Working with law enforcement and leading security experts, EBay is investigating the matter and applying forensics tools and practices to protect customers.

The database, which was compromised between late February and early March 2014, included EBay customers’ name, encrypted password, email address, physical address, phone number and date of birth. However, EBay said the database did not contain financial information or other confidential personal information. The compromised employee log-in credentials were first detected about two weeks ago, and forensics subsequently identified the compromised EBay database.

The company said it has seen no indication of increased fraudulent account activity on EBay and has no evidence of unauthorized access or compromises to personal or financial information for PayPal users. PayPal data is stored separately on a secure network, and all PayPal financial information is encrypted.

Beginning May 21, EBay users will be notified via email, site communications and other marketing channels to change their password. In addition to asking users to change their EBay password, the company said it also is encouraging any eBay user who utilized the same password on other sites to change those passwords, as well.

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