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Urban Outfitters selects multichannel customer-service solution

BY CSA STAFF

Columbus, Ohio Urban Outfitters has selected an order management and managed file transfer solution from Sterling Commerce.

Urban Outfitters will implement Sterling Order Management to enable the company to create a seamless shopping experience across all its channels and brands, which include its Urban Outfitters brand as well as Anthropologie, Free People, and Terrain. Meanwhile, the Sterling Managed File Transfer solution has been selected to manage the internal and external file transfers for the retailer as part of a new customer relationship management implementation.

“Urban Outfitters seeks to offer a differentiated shopping experience that creates an emotional bond with the customers, and Sterling Order Management will provide us with a foundation for all our cross-channel operations that will enable us to excel in delivering that experience,” said Calvin Hollinger, chief information and logistics officer at Urban Outfitters.

The Sterling Order Management solution orchestrates the end-to-end enterprise order-management process to improve cross-channel efficiencies and customer responsiveness. It provides global inventory visibility and synchronizes channel operations so that Urban Outfitters can enable its customers to research, buy, ship and return anywhere.

Sterling Order Management is a part of the Sterling Selling and Fulfillment Suite that provides solutions to orchestrate the entire commerce lifecycle, including order capture, order management, transportation and warehouse management, yard management and supply chain visibility.

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Target announces more toy price cuts

BY CSA STAFF

MINNEAPOLIS Target announced that it is offering more than 400 additional price cuts on popular toy brands including Fisher Price, Ni Hao Kai Lan, Barbie, LIV, Furreal, Star Wars, Ben 10 and Air Hogs.

“We want to help our guests get the best value within their budget this holiday season,” said Tony Fisher, Target divisional merchandising manager, toys and sporting goods. “With our spectacular savings and assortment of toys and games, gift givers will find everything they need all in one place.”

 

 

The retailer also released its holiday toy catalog that includes deals on popular toys from Little People, Fisher Price, Hot Wheels, Tonka, and Leapfrog.

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Target matches Walmart DVD promotion

BY CSA STAFF

MINNEAPOLIS Target.com has matched Walmart.com’s DVD deals, announcing that it too will offer highly-anticipated DVD titles for $10. In addition, the discounted pre-order DVDs will qualify for free site-to-home shipping.

“This holiday season, and every day of the year, we are committed to ensuring that our guests know they can find outstanding values at Target.com,” said Steve Eastman, president of Target.com.

 

The $10 DVDs include Star Trek XI, Night at the Museum: Battle of the Smithsonian and Harry Potter and the Half-Blood Prince.

 

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