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Urban Outfitters supports growth with Manhattan Associates’ warehouse management solution

BY CSA STAFF

Atlanta Urban Outfitters has moved the fulfillment and call-center activities of its direct and wholesale channels to a facility in Trenton, S.C., and implemented Manhattan Associates’ Warehouse Management solution from the Manhattan Scope Distribution Management solution suite to optimize its distribution network. To support the chain’s European retail operations, Warehouse Management was also implemented in its London retail distribution center.

“With our continued growth and increasing sales straining our network, we decided to transform our supply chain processes with a long-term solution that could support operations across all of Urban Outfitters’ multiple channels,” said Ken McKinney, executive director of Logistics, Urban Outfitters. “We needed the capacity to handle high volumes, increase process efficiency, improve supply chain visibility and obtain meaningful performance measures.”

In addition, the retailer plans to implement the warehouse management solution in two additional U.S. retail facilities in Gap, Pa., and Reno, Nev., by the summer of 2011.

“Urban Outfitters obtained a significant return on its investment with Manhattan Scope solutions,” McKinney added. “We achieved increased productivity and supply chain visibility along with improved collaboration with trading partners and product flow.”

Since implementation, Urban Outfitters has experienced benefits, including 35% reduction in total labor, 80% reduction in manifesting and invoicing processes, 66% reduction in turn time through receiving — from three days to less than 24 hours — and a 60% rise in putaway efficiency.

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Borders CFO adds COO to title

BY CSA STAFF

ANN ARBOR, Mich. Borders Group has announced that its Mark Bierley will now serve as Chief Operating Officer for Borders, in addition to continuing as Chief Financial Officer for Borders Group, the parent company of Borders.

 In his dual role of CFO and COO, Bierley now oversees finance, IT, merchandising planning and supply chain, as well as real estate and strategic planning. Rosalind Thompson has been named SVP human resources for Borders Group, effective July 6.

 

“Mark has been an exceptional CFO in what has been a difficult and change-heavy environment at Borders. He’s successfully led two financing programs that have strengthened the company’s financial position and he’s helped oversee the planning and execution of a number of key strategic initiatives. Mark is well respected in the financial community and has been vital in establishing ongoing positive relationships with our banking and vendor partners. I look forward to working with Mark in his new role where I know he’ll leverage both his knowledge and talents to rebuild the Borders brand,” said Borders CEO Mike Edwards.

Bierley started his career at Borders as manager, store inventory control in 1996 and was promoted a year later to director of inventory control. He was named VP financial planning and reporting in 2003, a post he held for four years before being named SVP finance in 2007. He was named EVP and CFO in January 2009.

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Borders CFO adds COO to title

BY CSA STAFF

ANN ARBOR, Mich. Borders Group has announced that its Mark Bierley will now serve as Chief Operating Officer for Borders, in addition to continuing as Chief Financial Officer for Borders Group, the parent company of Borders.

 In his dual role of CFO and COO, Bierley now oversees finance, IT, merchandising planning and supply chain, as well as real estate and strategic planning. Rosalind Thompson has been named SVP human resources for Borders Group, effective July 6.

 

“Mark has been an exceptional CFO in what has been a difficult and change-heavy environment at Borders. He’s successfully led two financing programs that have strengthened the company’s financial position and he’s helped oversee the planning and execution of a number of key strategic initiatives. Mark is well respected in the financial community and has been vital in establishing ongoing positive relationships with our banking and vendor partners. I look forward to working with Mark in his new role where I know he’ll leverage both his knowledge and talents to rebuild the Borders brand,” said Borders CEO Mike Edwards.

Bierley started his career at Borders as manager, store inventory control in 1996 and was promoted a year later to director of inventory control. He was named VP financial planning and reporting in 2003, a post he held for four years before being named SVP finance in 2007. He was named EVP and CFO in January 2009.

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