OPERATIONS

Wal-Mart CEO to be honored with diversity award

BY Staff Writer

Chicago — The Network of Executive Women (NEW) is honoring Michael Duke, president and CEO of Wal-Mart Stores, with its William J. Grize Diversity Hall of Fame Award, on June 28 during Women’s Day at the LPGA in Rogers Ark.

The award, named after the late CEO of Ahold USA, who was an early advocate of industry diversity, is bestowed upon industry leaders who have demonstrated “an enduring commitment to the advancement of women and to creating a diverse and inclusive workplace,” NEW stated.

“Under Mike Duke’s leadership, the world’s largest retail company has promoted talented women to the highest levels,” said NEW president and CEO Joan Toth. “His commitment to gender diversity and inclusion has put a spotlight on the importance and value of developing women leaders and continues to strengthen Walmart’s position in the marketplace.”

Duke will receive the award at Women’s Day at the LPGA, an official event of the Walmart Northwest Arkansas LPGA golf championship.

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Raley’s expands space optimization capabilities with Adata

BY Marianne Wilson

Atlanta — Aldata announced that Raley’s Family of Fine Stores, a California-based supermarket chain, has expanded its use of Aldata Space Automation to create and maintain category- to store-specific planograms for high-volume categories, and, in turn, enable broader vendor collaboration.

With the addition of the Aldata solution, Raley’s expands its existing space optimization capabilities, which already includes Aldata’s shelf planning and web publishing modules, to better enable the company to reduce inventory carrying costs, decrease out of stocks, improve productivity and increase sales.

“With multiple supermarket chains operating throughout Northern California and Nevada, Raley’s needed to move beyond manual planogram creation in order to support high-volume categories across multiple stores,” said Rick McGill, space optimization manager for Raley’s, West Sacramento, Calif., which operates stores under several banners. “With Aldata Space Automation, everyone on our schematic team has software to automate planograms and achieve a much more granular approach to category management than ever before.”

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Goodwill sector selects Epicor to support non-profit retail operations

BY Staff Writer

Dublin, Calif. — Epicor Software Corp. said Tuesday that Goodwill Industries of Southeastern Wisconsin has selected the Epicor suite of retail solutions to support its growing retail operations.

Having outgrown its existing retail systems, Goodwill turned to Epicor to support the growth of its retail operations — a key objective for the organization, said Pat Boelter, VP marketing, Goodwill Industries of Southeastern Wisconsin, who says the organization has opened five to six new stores a year over the past several years — a rate of growth that is expected to continue.

“The more successful we are with Goodwill Store & Donation Centers, the more mission programs and services we can provide to the communities we serve,” said Boelter.

Goodwill said it plans to leverage the Epicor Retail CRM solution to help Goodwill collect and track customer data so they can better understand their customers, engaging them in more relevant and meaningful ways moving forward. The Epicor Retail CRM solution will also enhance their Club Goodwill loyalty program, which currently has over 900,000 members, by offering customers additional rewards as they reach targeted spending levels.

Goodwill will also utilize the Epicor Retail Store solution to support more streamlined point of sale transactions for improved customer experience at checkout. It will also provide Goodwill donors with electronic records, making the process of storing paper receipts for tax time a thing of the past.

Additionally, Goodwill will leverage the Epicor Retail Audit and Operations Management suite for transaction data verification and investigation in Sales Audit, and which includes Voucher Management to support the processing and management of Goodwill gift cards.

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