OPERATIONS

Walgreens exec honored for work with disabled

BY CSA STAFF

Deerfield, Ill. Walgreens announced that Randy Lewis, its senior VP supply chain and logistics, will receive the first-ever Productive Lives Award from NARSAD on Friday at the organization’s 22nd annual New York Awards Dinner at the Pierre Hotel.

NARSAD is the world’s leading charity dedicated to funding mental health research. (NARSAD was initially founded as the National Alliance for Research on Schizophrenia and Depression and now supports work on all major mental illnesses.)

Lewis is being honored for his commitment to providing an inclusive workplace for people of all abilities, including those with mental illness. More than 30% of the work force has a disability at Walgreen’s newest distribution centers in Anderson, S.C., and Windsor, Conn.

Lewis has said that his own experience as a father of a child with autism was what first propelled him to make workplace changes.

“People with disabilities die a death of a thousand cuts,” he said. “They may talk differently, they may look differently and they suffer the unkindest cut, which is the belief by most of us that people with disabilities can’t do the job. Our latest distribution centers, which each have a work force of more than 30% people with disabilities, are both 20% more efficient than any of our other facilities. I know team members with disabilities who provide 150% of our standard expectation. People discover their gifts, harness their abilities and, in turn, realize their contributions. We went into this project wanting to change the work environment. But we soon discovered we were the ones who changed in dramatic and wonderful ways.”

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Office retail results indicate weak business climate

BY CSA STAFF

Office Depot and OfficeMax reported a drop in third-quarter sales but eked out profits, thanks to expense control and a focus on sales in profitable categories.

At OfficeMax, same-store sales declined 11.5% and total retail segment sales decreased 11% to $923 million. Operating profits fell slightly to $28.4 million from $29.1 million. However, a reduction in expenses enabled the company to increase its operating margin rate to 3% of sales from 2.8% the prior year. The company ended the quarter with 1,010 stores in its retail division, consisting of 932 units in the United States and 78 stores in Mexico.

“While continued lower sales levels strained our profitability this quarter, we managed to mitigate the impact by reducing costs and improving our operations,” said Sam Duncan, OfficeMax chairman and CEO. “Our relentless focus on implementing disciplined growth initiatives, differentiating our business and increasing our productivity continue to significantly benefit our performance.”

Despite that assertion, the OfficeMax missed analysts’ earning per share expectations by a wide margin, reporting a seven cents a share profit that was half of what analysts were expecting.

Profit were also hard to come by at Office Depot as top line sales growth was weak. Office Depot said sales at its North American retail division declined 18% to $1.3 billion due to 117 fewer stores and a 14% same-store sales decline. Despite the reduced sales volume, the division grew operating profits to $35 million compared to $12 million the prior year due in part to a conscious effort to reduce what it called, “unacceptable margin promotions in select categories.” Reduced expenses, lower asset impairment charges and improved inventory management also contributed to improved profitability.

“We are pleased with both our operating results and cash flow performance in the third quarter,” said Mike Newman, Office Depot’s CFO. “We exceeded our expectations in the quarter as a result of strong execution across the entire enterprise.”

Office Depot reported a loss of eight cents a share, excluding special items, which exceeded analysts’ estimates for a loss of 10 cents a share.

Office Depot ended the quarter with 1,158 stores in the U.S. and Canada.

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Food Lion, Kysor//Warren introduce innovative refrigeration

BY CSA STAFF

COLLEGE PARK, Ga. Food Lion and refrigeration manufacturer Kysor/Warren unveiled the grocery industry’s first cascading refrigeration system with naturally occurring carbon dioxide to keep frozen and fresh foods cold.

Food Lion demonstrated the system during an event held for industry peers and members of the U.S. Environmental Protection Agency’s GreenChill Advanced Refrigeration Partnership, a cooperative alliance working to reduce the use of ozone-depleting gases and curb greenhouse gas refrigerant emissions. The College Park store is Food Lion’s fourth GreenChill advanced refrigeration store and its third store to incorporate the use of CO2, which reduces the amount of refrigerants needed to keep products cool or frozen by more than 30%.

The system is Food Lion’s first “cascading” CO2 refrigeration cycle, which uses a single system and just one condensing unit to refrigerate and freeze foods. Before Kysor//Warren developed this system, grocers incorporating CO2 refrigeration systems needed two condensing units as well as a freezer-specific system and a refrigeration, medium temperature, specific system. This is Kysor//Warren’s first CO2 advanced refrigeration system in a retail grocery store setting.

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