OPERATIONS

Walgreens outlines new operational leadership structure

BY Michael Johnsen

Deerfield, Ill. — Following Walgreens’ announcement last week about taking the next step in acquiring Alliance Boots, Alex Gourlay, executive VP Walgreens Boots Alliance and president of Walgreens, announced a proposed operational organization structure in a letter to Walgreens employees.

Mark Wagner, currently president of community management and store operations, will take on a new role as president of business operations. In this new role, Wagner will be responsible for creating a customer-focused organization that supports Walgreens’ stores, eliminates waste and simplifies the work flow.

Brad Fluegel, currently senior VP and chief strategy officer, will become senior VP chief strategy and business development officer. He will continue to lead strategy for Walgreens and expand his responsibilities to include developing and implementing Walgreens’ healthcare clinic, clinical office and healthcare innovation strategies.

And Richard Ashworth will be returning from Alliance Boots in a new role as president of retail and pharmacy operations. He will assume responsibility for the field organization to implement a single customer plan and deliver customer care through Walgreens’ community locations.

Sona Chawla, president and digital and chief marketing officer, will continue in that role.

"I will continue to lead our merchandising team while we search for a new leader for the daily living organization," Gourlay wrote. "All of these proposed new roles and titles are subject to approval by the board of directors and will be effective as of Sept. 1," he said.

"I look forward to bringing together this talented team and continuing to work with Greg [Wasson] and the rest of our business partners across Walgreens," Gourlay added. "Looking to the future, we need to stay focused on our customers and patients because that’s what has made Walgreens the great business and brand that it is today. To continue to move forward, we will need to call on the company’s historic strengths — pharmacy-led, customer-driven, with a commitment to each other and a focus on care and service."

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OPERATIONS

Staples launches technology recycling service

BY Dan Berthiaume

Framingham, Mass. – Staples Advantage, the business-to-business division of Staples, has launched a Technology Recycling Service. The program, offered in partnership with Electronic Recyclers International Inc. (ERI) allows businesses of all sizes to recycle large volumes of electronics in a secure manner.

Staples Advantage’s new program allows businesses to recycle equipment – from cell phones and keyboards to telecom equipment and multi-function devices – via three steps:

1. Order recycling boxes online.

2. Fill boxes with electronics and ship back to Staples using a provided return label.

3. Receive a Certificate of Recycling from Staples that their electronics have been properly recycled and data safely removed. The certificate is accredited by the e-Stewards Initiative, a project of the Basel Action Network, which is a non-profit organization dedicated to the responsible recycling of e-waste.

Staples Advantage will also integrate this offering into its future Managed Print Services contracts. The cost for this service will range from $15 – $500 depending on the size of the box ordered. Customized solutions are also available.

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OPERATIONS

Dollar General appoints former Ahold exec to board

BY Dan Berthiaume

Goodlettsville, Tenn. – Paula A. Price, senior lecturer at Harvard Business School and former CFO of Ahold USA, has been named to the Dollar General board of directors effective Aug. 26. The election of Price to Dollar General’s board will bring the total number of directors to eight.

Price, who has been designated an audit committee financial expert, will serve on the audit committee of Dollar General’s board. Price has been senior lecturer at Harvard Business School in the Accounting and Management Unit since July 2014. She was executive VP and CFO of Ahold USA from May 2009 until January 2014. Before joining Ahold, she held executive posts at CVS Caremark Corp., the Institutional Trust Services division of JPMorgan Chase and held several other senior management positions in the U.S. and the U.K. in the financial services and consumer packaged goods industries. Price currently serves as a director of Accenture and Western Digital Corporation. She previously served as a director of Charming Shoppes Inc.

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