Wireless Systems Blamed in TJX Theft
Framingham, Mass., Hackers stole millions of credit-card numbers from discount retailer TJX Cos., by intercepting wireless transfers of customer information from two Miami-area Marshalls stores, according to an eight-month investigation by the Canadian government..
The investigation, led by Canadian Privacy Commissioner Jennifer Stoddart, faulted TJX for failing to upgrade its data-encryption system, and retaining years-old customer data that should have been quickly purged from TJX’s data systems. TJX disclosed the breach last January, but the company and U.S. government investigators have not publicly disclosed how they believe intruders initially broke into TJX’s systems.
“The company collected too much personal information, kept it too long and relied on weak encryption technology to protect it—putting the privacy of millions of its customers at risk,” said Stoddart, who announced the findings at an information-security conference in Montreal on Tuesday.
TJX spokeswoman Sherry Lang said her company worked collaboratively with Canadian authorities, and would adopt their recommendations to upgrade its information security.
“While we respectfully disagree with many of the commissioners’ factual findings and legal conclusions, we have chosen to implement their recommendations, having already implemented most of them, with the remainder in process,” she said.
The recommendations include taking steps to mask driver’s license information collected when customers return merchandise without receipts.
Stoddart, who investigated the breach along with Alberta Information and Privacy Commissioner Frank Work, said her office learned from TJX that the hacker or hackers’ entry point was a local area wireless network at two Miami area Marshalls stores.
Fashion editor, graphic designer join RT
NEW YORK Retailing Today group has hired two new editorial associates. —Building on two editorial traditions—insightful reporting and writing, and impactful design and layout—the
Yelena Moroz will spearhead the group’s fashion reporting, including her coverage in this issue of Fashion Week, and will also share coverage of the beauty, juvenilie and sporting goods beats. Moroz has written for BeautyNews NYC.com , Women’s Health and Boating Life, and recently received her graduate degree in journalism from the University of Florida.
Zankhana Kathrani will carry the torch of the group’s award-winning graphic design department. In the newly created position of Design Associate/Production Editor, Kathrani will help guide the aesthetic vision for the group’s main properties, including Retailing Today, Connecting Northwest Arkansas and RetailingToday.com .
“Yelena and Zankhana represent a new generation of editors whose training and experience fit seamlessly with the group’s ongoing embrace of digital media,” said Editor Tim Craig. “Already they have made meaningful contributions to the group, and undoubtedly will continue to do so throughout their tenure with Retailing Today.”
MARKETER OF THE MONTH
Think you’re passionate about retail? Seems like the folks at Fair Isaac would agree. In fact, they’re so intent on tapping into that passion that they’ve launched the type of outreach campaign that no self-respecting, red-blooded, all-American, type-A retail executive could possibly ignore. Dubbed “Tattoos for Retail Warriors,” this new campaign by Fair Isaac, the Minneapolis consulting firm that counts retail management software as one of its areas of specialization, appeals to retail executives’ passion for the profession, complete with tag lines such as, “You’ve decided to lead. Now show your colors.” Kudos for the visceral effect. To find out more, visit: www.DecisionDial.com/RetailMarketing.
BOIRE TO HEAD TOYS ‘R’ US NORTH AMERICA
JCPENNEY, DAVID’S BRIDAL SAY ‘I DO’
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