OPERATIONS

Xerox acquires tech desk support company from McDonald’s

BY Katherine Boccaccio

Dallas — Xerox said Wednesday it is expanding its retail services portfolio with the acquisition of Restaurant Technology Services from McDonald’s Corp.

RTS provides service desk support through more than 600 employees, who assist more than 17,000 McDonald’s restaurants located in the United States, United Kingdom, Ireland and China by resolving technical issues related to point-of-sale equipment, kitchen video devices, and “cashless” credit card processing devices.

“This transaction demonstrates McDonald’s commitment to focus on better serving our customers by leveraging Xerox’s expertise and global capabilities to provide greater support to McDonald’s restaurants,” said Dave Weick, chief information officer of McDonald’s Corp.

“With this acquisition, we’re expanding our support for McDonald’s globally while adding key retail services capabilities,” said Kevin Kyser, COO of Xerox’s IT outsourcing business.

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M.Donovan says:
Mar-27-2013 10:09 am

Finally they did it! It is a
Finally they did it! It is a really good news for me. www.yachtbooker.es

M.Donovan says:
Mar-27-2013 10:09 am

Finally they did it! It is a really good news for me. www.yachtbooker.es

S.Gacho says:
Mar-22-2013 05:13 am

They sell a wide range of
They sell a wide range of colors printers. black and white one too. - J. Kale Flagg

S.Gacho says:
Mar-22-2013 05:13 am

They sell a wide range of colors printers. black and white one too. - J. Kale Flagg

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OPERATIONS

Aaron’s announces operational promotions

BY Staff Writer

Atlanta — Aaron’s announced Thursday that David L. Buck and Tristan J. Montanero have each been promoted to SVP operations, effective Jan. 1.

Buck was previously VP southwestern operations, and Montanero was VP central operations.

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R.Von says:
Mar-16-2013 04:49 am

Congratulations to both of
Congratulations to both of them. This promotion will give them the opportunity to prove their competence. - Rich Von Alvensleben

R.Von says:
Mar-16-2013 04:49 am

Congratulations to both of them. This promotion will give them the opportunity to prove their competence. - Rich Von Alvensleben

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News

NRF weighs in on fiscal cliff

BY CSA STAFF

WASHINGTON — The National Retail Federation welcomed the House vote on legislation intended to avoid middle-class tax increases in the fiscal cliff, saying progress on the issue is critically important.

“Although this may not be the perfect solution to the fiscal crisis, what’s important is that Congress provide certainty going into the new year on tax issues that will impact every American,” NRF president and CEO Matthew Shay said. “Worries over the economy have already affected consumers during the holiday season. Worries coupled with actual tax hikes and spending cuts add up to a disaster our economy cannot afford.”

The House voted on “Plan B” legislation backed by Speaker John Boehner, R-Ohio. NRF has not taken a position on specific details of the legislation, but believes passage will help assure the public that lawmakers are addressing the issue. The vote will also move Congress forward in the legislative process as the December 31 deadline for action approaches.

Retail sales in 2013 are expected to increase between 2% and 2.5% if the fiscal cliff is avoided, according to an analysis conducted by NRF chief economist Jack Kleinhenz working with the economics firm Macroeconomic Advisors. If not, sales would be flat for the year, with negative growth during the first half of the year, the analysis said. A White House report released last month said consumer spending could take a hit of nearly $200 billion next year if middle-class tax cuts affected by the fiscal cliff are allowed to expire.

Shay said Congress needs to do more than just avoid the fiscal cliff.

“There are a number of issues facing the economy, retailers and consumers that require a commitment beyond the fiscal cliff,” Shay said. “We need to avoid going over the fiscal cliff, but Congress and the White House also need to develop long-term plans that will restore consumer confidence so that the business world can go back to investing capital and creating jobs.”

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