OPERATIONS

Zale promotes general counsel to SVP

BY Dan Berthiaume

DALLAS —Bridgett Zeterberg, general counsel and secretary of Zale Corporation, has been promoted to SVP, general counsel and secretary. Zeterberg joined Zale in September 2010 and became general counsel and secretary in February 2012. Zeterberg is responsible for all legal, compliance and contractual matters, as well as corporate and board governance. She will continue to report to Theo Killion, CEO.

“I am very pleased to recognize Bridgett’s significant contributions to Zale and welcome her to our senior leadership team,” said Killion. “Bridgett is a business partner who has strong leadership and business acumen. In her new role, she will have the opportunity to make an even greater impact as we execute our plans for long-term business growth.”

Zeterberg has more than 20 years of business and legal experience. Prior to joining Zale, she was VP of HR and training for Accor North America, where she also served as VP, assistant general counsel.

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OPERATIONS

Dunkin’ Donuts opens two resort stores

BY Dan Berthiaume

CANTON, Mass. —Dunkin’ Donuts recently opened two new stores at Great Wolf Lodge resorts in Michigan and Virginia. These are the second and third restaurants to open from a franchising agreement between Dunkin’ Donuts and Great Wolf Resorts, which debuted its first Dunkin’ Donuts location in 2009 at the Great Wolf Lodge in Concord, N.C.

"Our partnerships with Great Wolf Lodge and other lodging properties are a continued focus for our growth in alternative points of distribution," said Grant Benson, CFE, VP of franchising and business development, Dunkin’ Brands. "With flexible design options and state-of-the-art operating systems in place, we offer a turnkey solution for our partners to offer their guests the comforts of home through their favorite coffee and snacks."

The newest Dunkin’ Donuts locations at Great Wolf Lodge resorts opened May 18 in Williamsburg, Va., and June 1 in Traverse City, Michigan. Great Wolf Resorts owns and operates these locations. Dunkin’ Donuts currently has more than 500 non-traditional locations, including mass transit stations, travel centers, supermarkets, college campuses and military bases.

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Consumer confidence hits six-year high

BY Marianne Wilson

NEW YORK —Consumer confidence in July rose to the highest level in six years as Americans’ views of their finances and the economy improved, according to the the Thomson Reuters/University of Michigan index of consumer sentiment.

The index increased to 85.1 in July from 84.1 at the end of June. It was the highest level since July 2007.

Consumers said they were move favorable toward making purchases, including automobiles and homes.

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