A number of Canadian retailers are leveraging the Square Register to remove friction from in-store payment.
Mobile payment technology provider Square is launching Square Register in Canada. Square Register is a POS solution that enables retailers to manage their in-person and online businesses from one place, including inventory, POS, employee management and deliveries.
Early Canadian retail adopters of Square Register include Calgary-based Village Ice Cream, Ontario-based Steel N Ink, Toronto-based Kensington Brewing Company, and Calgary Sports and Entertainment Corporation’s McMahon Stadium.
Village Ice Cream founder and owner Billy Friley, who first began using Square in 2014, credited Square for helping his employees “pivot easily” to integrate digital payments, online ordering and curbside pick-up of their small-batch ice cream products throughout the COVID-19 pandemic.
“Village Ice Cream is all about getting people out and connecting in the urban village,” said. “We're really excited about having a fully dedicated POS with Square Register as it’s an all-in-one solution that requires no training for our team and gives our customers more space and privacy when they are making digital payments or tipping.”
Before the pandemic, Calgary Sports and Entertainment Corporation was receiving 50-60% of its onsite payments in cash during big games, so deploying a new POS system to enable cashless, distanced payments during the pandemic has been a key priority.
“So far, Square Registers have been easy to use for our patrons and staff and have been performing great for us at McMahon Stadium,” said Rachelle Roulston, manager, special projects at Calgary Sports and Entertainment Corporation. “The advancements — not only from a technology standpoint — but the time savings and our ability to get away from handling cash has been a great win. Staff get to go home early, they're a lot happier, and they're not having to deal with the risk of carrying that cash.”
“At Square, our growth is directly tied to our customers’ growth — we all succeed together,” said Alyssa Henry, executive VP, Square “Since its launch in the U.S. in 2017, Square Register has been powering businesses across the globe — from multi-location restaurants and hair salons to retail stores and healthcare clinics. Businesses are ditching clunky payment machines and legacy technology because they want fast, reliable, secure and intuitive hardware that looks professional. At the same time, they need to manage growth and adapt easily to changing customer needs and market environments.”
“The pandemic has thrown Canadian businesses challenge after challenge — and accelerated the demand for new, more flexible omnichannel commerce solutions,” said Thomas Templeton, GM of hardware at Square. “In addition to its easy-to-use and sophisticated design, Square Register — designed in part by Square’s hardware engineers in Toronto — is the first fully integrated, all-in-one point-of-sale in Canada that offers dedicated seller and buyer-facing screens that can be set up as far as two meters apart, for a safer buying experience.”
[Read more: Study: Consumers want digital payment]