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These retailers are tops in omnichannel customer experience….
Analysis: Shipt will help Target grow its online grocery market share
Q&A on Target’s acquisition of Shipt
Study: Retailers are missing in-store sales opportunities
Target bets on same-day delivery with big acquisition
The delivery wars keep ramping up, with the latest salvo being fired by Target Corp.
Survey reveals big gap between omnichannel adoption and effective execution
Embracing the promise of omnichannel is not the same as effectively implementing strategies and technology.
Study: Online shoppers rely on product reviews, but don’t want to write them
Despite retailers’ continuous efforts, few online shoppers take the time to write a product review.
Survey: Food quality, cleanliness key to supermarket experience
An annual survey reveals the major factors that enter into the supermarket experience.
Target adds e-gifting option to its website
Target Corp. wants to take the stress of sending a gift.
Chico’s enhances digital gifting
Chico’s FAS has upped its online gift card experience.
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