Sponsored Content

How non-essential retailers can manage customer and employee experiences during COVID-19 + beyond

SMG's exclusive Interactive Experience Management (XM) Playbook, with a 3-phased strategy map + personal status tracker, helps retail brands keep pace with evolving customer + employee expectations—optimizing your XM program to navigate uncertainty with precision and emerge a stronger brand.
Download the playbook for fundamental steps to:
•    Mitigate the damage to protect employees + customers
•    Manage the crisis by adapting effectively to the "new normal"
•    Maximize your XM strategy by future-proofing your program

  • smg_How-non-essential-retailers-can-manage-customer-and-employee-experiences-during-covid19-and-beyond.pdf

    1.98 MB