Lowe’s and Instacart announced that same-day delivery is now available from more than 1,700 Lowe’s stores nationwide.
Lowe’s Companies Inc. is taking its partnership with a well-known online delivery platform beyond a pilot.
Following the initial rollout in the Boston and Charlotte, N.C. markets, Lowe's and Instacart are now making same-day delivery is now available from more than 1,700 Lowe's stores across all 50 states and Washington D.C. Through the partnership, customers can order nearly 30,000 items for delivery in as fast as an hour.
Lowe's is one of the first retailers on the Instacart app to roll out same-day and scheduled delivery for large items, up to 3x3x5 feet and 60 pounds. In addition, along with an assortment of household and home and garden items, Lowe's is one of the only retailers currently selling non-mixed paint on the Instacart app, offering non-tinted paint and assorted paint supplies for customers.
To begin shopping from Lowe's for same-day delivery via Instacart, customers can visit the Lowe's storefront on the Instacart site or app. For all orders, an Instacart shopper will pick and deliver items within the customer's chosen delivery timeframe. Customers can follow along and live chat with their shopper in real-time as needed.
Lowe's is the first dedicated home improvement partner available on the Instacart marketplace. Chief Lowe’s rival The Home Depot partnered with Walmart’s white-label GoLocal delivery service to offer same-day and next-day delivery in October 2021. Home Depot offers same-day and next-day delivery via GoLocal in a growing range of select markets. The service is limited to items that easily fit in a car such as fasteners, paint and small tools.
While this partnership helps Lowe’s stay competitive with Home Depot in offering on-demand delivery, it also aids Instacart in offering as wide a range of services as Walmart GoLocal, which was launched as a direct competitor to third-party delivery platforms such as Instacart and DoorDash.
"Lowe's knows how much this time of year means to our customers. Whether they are rounding out their Halloween decorating or getting started on holiday prep and gifting, we're able to offer more products, more convenience and more value for customers as we continue to improve the shopping experience in-store and online," said Mike Shady, Lowe's senior vice president of online. "We're excited to open up this new fulfillment offering across the U.S. for customers to shop for all of their project needs."
"As the seasons change, we know customers are thinking about how to get their homes ready for fall," said Chris Rogers, chief business officer at Instacart. "We're excited to offer Lowe's wide variety of home improvement essentials for delivery across the country so customers can get exactly what they need, seamlessly. Connecting customers to their favorite retailers is at the core of what we do, and we're proud to help Lowe's expand their e-commerce offering to serve their customers in a new way."
Based in Mooresville, N.C., Lowe's Companies Inc. and its related businesses operate or service nearly 2,200 home improvement and hardware stores. Instacart partners with more than 900 national, regional, and local retail brands to facilitate online shopping, delivery and pickup services from more than 75,000 stores across more than 13,000 cities in North America.