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Amazon Restaurants invites Alexa to dinner

BY Deena M. Amato-McCoy

Amazon’s new service is helping Prime members to get dinner on the table faster.

By integrating Alexa into Amazon Restaurants, the retail giant now enables Prime members to voice-order their next meal through their Alexa-enabled devices, including the Amazon Echo and Echo Dot. Customers can place orders from any restaurant available on the service in more than 20 cities by saying, “Alexa, order from Amazon Restaurants.” Any meal they’ve ordered before will delivered to their door for free in an hour or less.

Prime members can ask Alexa to reorder from Amazon Restaurants by saying a restaurant name or cuisine type, for example, “Alexa, order sushi from Amazon Restaurants.” The service pulls a customer’s order history from a specified restaurant or cuisine type, and lists meal options available for reorder. The selected meal is then delivered to a customer’s default address.

“Customers now have a hands-free, hassle-free way to reorder any meal from Amazon Restaurants using their voice to get dinner on the table,” said Gus Lopez, general manager of Amazon Restaurants at Amazon. “We are excited to leverage the innovative Alexa technology and give Prime members another easy way for Amazon Restaurants to take care of dinnertime with no menu markups and free delivery in one hour or less.”

Customers can also place orders using the Amazon and Prime Now mobile apps or Amazon’s website.

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