C-store giant prepares for POS change

1/10/2017

With an eye on customer engagement, 7-Eleven is upgrading its point-of-sale fleet chainwide.



7-Eleven entered into an agreement with NEC, making the technology company its exclusive POS provider. Overall, 8,600 7-Eleven stores throughout the United States and Canada will be outfitted with the TwinPOS G5100, a POS system that also features a sleek, durable customer display to run promotions, share information, and create a personalized shopping experience.



“We wanted to reach tech-savvy customers with a POS system that would streamline operations and improve customer engagement,” said Raj Ka-poor, CIO and senior VP at 7-Eleven. “Providing an engaging digital in-store experience is something we are investing in for the long-term and NEC has the best POS hardware and software to take us there.”



As part of the agreement, NEC will offer full service desk and mainte-nance support for the next five years. This fully integrated development and support service will help 7-Eleven provide an engaging customer ex-perience while offering an attractive lower total cost of its POS systems and equipment.


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