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PetSmart expands physical presence and digital offerings

BY Marianne Wilson

PetSmart is growing its brick-and-mortar footprint along with its digital one.

The retailer opened 30 stores across the U.S. and Canada in the quarter ending January 29, 2017, for a total of 70 new stores opened in fiscal 2016 to 73.

“PetSmart has undergone significant store growth in the last year,” said Brian Amkraut, executive VP of real estate, strategy, store operations and services for PetSmart. “We continue to execute on our real estate strategy, which focuses on continuing the expansion in current growth markets and establishing stores in new markets with the goal of providing increased convenience for our pet parents.”

In addition to expanding its brick-and-mortar locations, PetSmart also recently launched the new PetSmart.com, which now includes a responsive design optimized for mobile devices and new tailored home delivery options, among a range of additional features.

The new delivery options include subscription-based shipping, as well as same-day and scheduled delivery in 17 U.S. markets.

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