OPERATIONS

Another home furnishings brand to offer install services

BY Marianne Wilson

Crate and Barrel has joined the growing number of retailers targeting customers who don’t want to install or put together newly purchased home items.

The home furnishings retailer is partnering with home services platform Handy to offer customers professional furniture assembly and home decor installation at over 90 locations across the United States.

Associates at Crate and Barrel and CB2 can now work with shoppers to design a fully-furnished room, and then direct Handy professionals to assemble and install the entire look for one flat price. Via store associates, customers can book appointments with Handy professionals at any time between 7 a.m. and 11 p.m., seven days a week, to fully assemble furniture or install lighting, window treatments, and other home decor. All Handy services are backed by its “Happiness Guarantee.”

“As one of the industry’s most respected, innovative retailers, Crate and Barrel knows that shoppers increasingly want to enjoy the items that they purchase without thinking about the work involved in assembling or installing them,” said Oisin Hanrahan, Co-founder and CEO of Handy. “We are thrilled to partner with Crate and Barrel to provide access to professional, convenient installation and assembly services to their customers.”

In 2017, Swedish home furnishings giant Ikea acquired TaskRabbi, an on-demand services platform company that connects customers with workers, called “taskers,” that handle everyday needs such as furniture assembly, moving and packing, general handyman repairs, and home improvements.

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