The home-delivery revolution has reached the drug store industry.
In a move that puts it ahead of Amazon, at least for the time being, CVS Pharmacy said Tuesday that prescription delivery is now available from its retail locations nationwide. The company said it is the first national drug store retailer to offer pharmacy and front store delivery chain-wide.
"The national launch of our prescription delivery service, including the expansion of same-day delivery in five new markets, is delivering on our promise to make staying healthy simpler for every patient, regardless of where they live," said Kevin Hourican, president, CVS Pharmacy. " The rollout of delivery from nearly all of our 9,800 retail pharmacy locations nationwide represents another step forward for us in delivering innovative omnichannel solutions that help people on their path to better health."
Under the CVS program, customers who want their medications delivered directly to their mailbox—as quickly as the next day in certain markets—can request prescription delivery via the CVS Pharmacy app or by calling their neighborhood store and asking to have their prescriptions delivered. The delivery service charge is $4.99.
Along with eligible prescriptions, a selection of the most popular health and household items carried by CVS Pharmacy, ranging from cold and flu remedies and vitamins to personal and feminine care products are also available to add to delivery orders.
CVS introduced same-day prescription delivery in New York City at the end of last year. It has now expanded the service to Boston, Miami, Philadelphia, San Francisco and Washington, DC. In these markets, customers who desire delivery have the additional option to choose same-day delivery for a one-time cost of $8.99. All orders placed by 4:00 pm local time are delivered within hours, by 8:00 pm Monday through Friday. On Saturday and Sunday, orders received by 11:00 am are delivered by 4:00 pm.