OPERATIONS

Dairy Queen gives customer data security fit for a king

BY Dan Berthiaume

Minneapolis – Dairy Queen restaurants thrive on providing customers treats, not exposing them to tricks from hackers and fraudsters.

To ensure the good times keep rolling, American Dairy Queen Corp. (ADQ) in the U.S. is deploying the cloud-based Netsurion managed firewall platform to strengthen network security and Payment Card Industry (PCI) compliance to protect customer data.

ADQ singled out several factors in its selection of Netsurion, including its ability to help prevent firewalls from being circumvented by monitoring the volume of credit card traffic through the firewall. In addition, ADQ chose Netsurion for its ability to detect and lock out unauthorized devices and its handling of outbound data, ensuring that when customers' credit card information leaves the network, it is transmitted only to authorized locations.

“Customers frequent DQ restaurants for our mouth-watering food and world-famous soft-serve treats, not to concern themselves with who may be privy to sensitive data resulting from gaps in security technology,” said Chuck Eicher, ADQ director of restaurant technology. “Netsurion's focus on the security of each individual customer drove our choice to select them as a solution. The Netsurion managed firewall solution provides DQ locations with strong security postures and peace of mind that patron credit card data is protected."

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