OPERATIONS

Home Depot jumps into same-day delivery

BY Marianne Wilson

The nation’s largest home improvement retailer has joined other retailers in offering same-day deliveries.

The Home Depot has rolled out express same-day and next-day local delivery for more than 20,000 of its most popular items to 35 major metros across the U.S. The new service is part of the company’s ongoing supply chain upgrade, which includes an expansion of its delivery offerings. Qualifying products for the new express delivery option range from power tools to décor to garden supplies, with delivery options starting at $8.99.

The retailer is partnering with car and van providers Roadie and Deliv to offer the new delivery options for smaller items, while it continues to expand its supply chain network for faster shipments of large bulk deliveries. The ongoing investment calls for additional direct fulfillment centers and more than 100 new distribution sites to further extend delivery speed and reach.

“This is just the beginning of our expansion of improved delivery options, but it’s a significant milestone in the way we’re serving customers,” said Mark Holifield, executive VP of supply chain and product development. (Holifield discusses The Home Depot’s supply chain investments on the company’s Give Me an H podcast.)

To use the service, customers access “express delivery from store” through the retailer’s website or app, available.

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