How mobile workforce tools are a huge win for both management and staff
Earlier this year Shyft Technologies Inc. completed an implementation of our software with a global retailer’s 100,000+ user workforce. Our newly available Retail Case Study shares the findings from our initial pilot POC.
Download Shyft’s Retail Case Study here!
In this report, we reveal valuable insights regarding worker scheduling, flexibility needs and coverage patterns. Our data shows how empowering workers with mobile schedule-management tools drives conversion, increases morale and can save millions in labor costs.
How shift swapping occurred prior to Shyft
Our findings show that stores were still using antiquated methods to swap shifts and manage their schedules; 35% used text messages and 34% used Facebook groups. 11% still used Post-It Notes!
With employee adoption of Shyft, users called out notable time-savings. 30% of managers reported that Shyft was saving them 4 or more hours a week.
30% of managers reported that Shyft was saving them 4 or more hours a week.
This time saved away from scheduling headaches allows managers to be on the floor, selling products and resolving customer service issues. This is a far better use of a manager’s time versus scrolling through employee phone lists looking for shift coverage.
In addition to managing the scheduling complexities for frontline workers, Shyft’s record keeping and data processing abilities have also proven to be valuable. With nationwide trends in the introduction of new scheduling compliance legislation, the need for this type of electronic record keeping is only expected to grow.
Allowing for flexibility is essential to creating an engaged and empowered workforce. Our study shows that 48% of employees know within a window of 2 days or less that they need a shift covered. Without a mobile management tool, the likelihood of that employee finding last-minute coverage decreases, while the likelihood that they would have to call out goes up.
Advanced notice for shift swapping
It is worth calling out that in addition to time-savings, Shyft boosts morale and employee retention. 71% of respondents stated that they feel Shyft has helped in decreasing employee turnover at their location.
Most importantly, an average of 95% of our users reported they would recommend Shyft to friends looking to get a shift covered.
Download our Retail Case Study here.
We are excited to share our experience with you and look forward to your feedback!
High-end fashion brand takes new stance on unsold, fur-based merchandise
British luxury fashion house Burberry Group is taking steps to improve its social and environmental reputation.
Burberry announced that it will stop the practice of destroying unsold products. The decision coincides with the company’s five-year responsibility plan to reduce the causes of waste across the organization, as well as within the communities it operates in. The company said it already reuses, repairs, donates or recycles unsaleable products, and plans to expand these efforts.
Burberry’s new waste practices also come on the heels of the company’s confession that it destroyed almost $40 million worth of stock last year. The practice sparked an uproar over waste in the fashion industry, according to Reuters.
Separately, the luxury fashion brand announced that it will no longer sell merchandise that features real fur, including rabbit, fox, mink and Asiatic raccoon and Angora. In addition to phasing out real fur products, the company’s Riccardo Tisci debut collection set to launch later this month will not feature real fur.
“Modern luxury means being socially and environmentally responsible. This belief is core to us at Burberry and key to our long-term success,” said Marco Gobbetti, CEO, Burberry. “We are committed to applying the same creativity to all parts of Burberry as we do to our products.”
Retail industry jobs drop in August, but eclipse 2017 levels
A tight labor market impacted retail job growth in August, however employment is up significantly higher than last year.
Retail industry employment in August increased by 89,100 jobs unadjusted over the same time last year, despite a seasonally adjusted drop of 9,700 jobs from July, according to the National Retail Federation. (The NRF numbers exclude automobile dealers, gasoline stations and restaurants.) Overall, U.S. businesses added 201,000 jobs over May, the Labor Department said.
Economy-wide, average hourly earnings in August were up 10 cents over July and 77 cents from a year ago. This is a year-over-year increase of 2.9%, the largest increase since April 2009.
“The strong overall job growth across industries reflects the tight labor market, but also shows that the economy is strong,” said NRF chief economist Jack Kleinhenz. “Hiring is an important driver of consumer confidence and a confident consumer is a confident spender. Consumers are continuing to drive the economy forward, but the developing trade war remains a threat to the progress we’re seeing.”
Kleinhenz was not concerned with the monthly drop, adding that large employment fluctuations are typically seen during the summer. “The year-over-year increase shows the strength and health of the retail industry, and the industry continues to have a sizeable number of job openings,” he said.
August’s numbers followed a revised monthly gain of 300 jobs in July over June, which had originally been reported as a 3,100-job increase. Coupled with a significant downward revision by the Labor Department to June’s numbers, the three-month moving average in August showed a loss of 18,800 jobs.
August saw monthly gains in sporting goods stores, which were up by 9,200 jobs; grocery and beverage stores, which were up 3,500, and non-store, which includes online, which was up 2,800. Losses were concentrated in clothing and clothing accessory stores, which were down 20,800; general merchandise, down 3,100; building supplies and materials, down 2,200; furniture and home furnishings, down 2,000, and electronics and appliances, down 1,400.
The Labor Department said the unemployment rate remained at 3.9%.