Walmart eliminating overnight stocking in Neighborhood Market Stores
Walmart is changing the way it stocks merchandise in its small-format Neighborhood Market Stores.
In a blog on its website, the discounter announced that in more than 430 of its Neighborhood Market stores that are already closed overnight, it is shifting overnight stocking hours to the daytime and using technology to make the inventory management process easier. The retailer said it initially piloted day-stocking in 50 stores in and around the Tampa and Dallas areas with "very encouraging" results.
"Customer service and productivity both improved and associates who’d previously worked the overnight shift told us the liked the ability to move to day shift," wrote Todd Harbaugh, executive VP, Neighborhood Markets – Walmart U.S.
"For our customers, it means a more consistent in-store experience," Harbaugh stated. "We’ll have more people available on the sales floor to provide customer service, answer questions and help make sure products are available."
Walmart said its store managers are taking a "very hands-on approach" to transitioning people from overnight to daytime.
"If someone wants to keep their overnight shift, we will work with nearby supercenters or distribution centers to see if there are options to better fit their schedules," Harbaugh said.
I suspect another positive they will find is that because customers see those shelves being stocked during times when they are there, they have a much better feeling about the quality and freshness of the product being presented, particularly in "fresh" and vegetables. That gives those customers a much stronger connection to the store. Good move.
Fast-growing menswear retailer ready for holiday season with new infrastructure
As it expands online and opens stores offline, Untuckit is looking forward to its biggest holiday shopping season to date.
The peak holiday season can account for nearly 30% of the average retailer's yearly sales — so retailers need to provide a flawless shopping experience. Knowing that an increasing amount of consumers will be flocking online this year to do their holiday shopping, Untuckit wanted to be ready to meet this surge in demand. As a result, the retailer is transitioning to a more flexible, scalable infrastructure.
By adopting an infrastructure from Radial, the retailer will be able to scale omnichannel, fulfillment and transportation services on-demand. These efforts will help the retailer support international sales, improve inventory accuracy, reduce packaging and procurement costs, secure better freight rates and expand headcount to meet peak season demand.
"Executing holiday retail perfectly is important to us," said Chris Riccobono, co-founder, Untuckit. "With Radial, we are able to scale our operations on-demand without compromise, to ensure our customers experience the same quality and support that they've come to expect from Untuckit year-round.”
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Online giant expands fulfillment operations in two states
Amazon continues to bolster its distribution fleet.
The online giant will be adding a new 1 million-sq.-ft. fulfillment center in Monroe, Ohio — its fourth warehouse in The Buckeye State. Amazon will hire 1,000 associates to manage the picking, packing and shipping larger customer items, such as sports equipment, gardening tools, and pet food.
Amazon already operates fulfillment centers in the cities of Etna and Obetz, and is preparing for the opening of a new facility in North Randall.
Amazon is also preparing to open its third fulfillment center in Oregon. The new building, which will also be 1 million-sq.-ft., will reside in Portland.
Similar to the building in Monroe, Ohio, this depot will also pick, pack and ship sports equipment, gardening tools, and pet food. It will also create 1,000 new jobs.
Oregon already features a sortation center in Hillsboro, and a Prime Now hub in Portland. It is also preparing for the opening of two fulfillment centers in Troutdale and Salem.
“Our quick growth in the Beaver state is our drive to continue growing and innovating on behalf of customers,” said Sanjay Shah, Amazon’s VP of North America customer fulfillment. “Fulfillment centers in the state will increase speed of delivery, expand inventory selection, and provide great Prime membership benefits. We are excited to better serve customers, and create 3,500 full-time jobs in Oregon.”
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