Shoppers can use employee badges to pay at 7-Eleven’s new hospital pop-up store

Marianne Wilson
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The world's largest convenience store retailer has teamed up with a leading pediatric health care system in Texas to bring essentials to healthcare workers and patient families during the COVID-19 pandemic.

7-Eleven has opened its first-ever hospital pop-up store, at Children's Medical Center in Dallas, the flagship hospital of Children’s Health. The pop-up features grocery and personal care products such as take-home dairy, paper towels, toilet paper, laundry detergent, and phone chargers as well as an assortment of fresh food options including salads, heat-and-eat entrees and take-and-heat pizza and wings.

To enhance the safety of the shopping experience, the pop-up store allows hospital staff to use their employee badges to pay for merchandise. It also offers traditional credit/debit checkout with an acrylic sneeze guard at the counter to reduce person-to-person contact. 7-Eleven's frictionless and contactless mobile checkout feature will soon be available at this location, allowing customers to scan and pay for their purchases using the chain’s app on their mobile phones. 

"The doctors, nurses and care teams at Children's Health are true heroes," said 7-Eleven president and CEO Joe DePinto. "When Children's Health asked us to provide their team members convenient access to essentials during this unprecedented time, our team rose to meet the challenge; opening this first-of-its-kind store in less than 2 weeks. We are so proud to serve those on the front line of this pandemic."  

Located in the Moore Auditorium at Children's Medical Center Dallas, which typically houses large meetings and gatherings, the pop-up is open to hospital staff as well as patients and their family in the hospital with them. The food services team at Children's Health is working alongside 7-Eleven to operate the store, including stocking shelves and checking out customers. 

In addition, 7-Eleven is assisting stores near the two other hospitals in the Children's Health system, Children's Medical Center Plano and Our Children's House in Dallas, to have the products needed to serve health care workers at each of these locations.