TECHNOLOGY

Carvana wants to take hassle out of buying—and selling—cars

BY Marianne Wilson

Online car buyer and seller Carvana continues to expand its unusual physical footprint.

The company unveiled its newest “car vending machine,” in Greensboro, N.C. Standing eight stories tall and holding 27 vehicles, it is designed to offer a fast and convenient pickup option for customers who purchase a vehicle on the Caravan platform. In as little as 10 minutes, customers can shop more than 15,000 vehicles on the site, finance, purchase, trade in, and schedule as-soon-as-next-day pickup at the car vending site or home delivery of that vehicle. (Area residents can also sell their current vehicle to Carvana regardless of whether they are purchasing a replacement.)

Customers who decide to pick up their car at the vending kiosk are greeted by a customer “advocate” and receive a commemorative, oversized Carvana coin to activate the vending process. They then watch as their vehicle descends the all-glass tower. The process takes only minutes, according to the company. All vehicles come with a seven-day return policy.

Greensboro is Carvana’s 19th car vending machine location in North Carolina in the U.S., joining counterparts in Tennessee, Texas, Florida, Maryland, Arizona, Ohio, Pennsylvania, Indiana, Illinois, and Missouri.

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