TECHNOLOGY

Pilot Flying J sets stores on cloud course

BY Dan Berthiaume

Travel center retailer Pilot Flying J is aiming for optimized store operations at a lower cost.

Pilot Flying J is deploying the cloud-based NCR Software Defined Store (NCR SDS), supported by store virtualization technology provider Zynstra. NCR SDS is designed to create an agile infrastructure across the entire store.

By virtualizing back and front office store technology with NCR’s intelligent automation solution, Pilot Flying J hopes to significantly reduce the number of store-level servers and hardware it needs to maintain. The retailer also intends to simplify store-level technology maintenance and enable systems to operate on multiple devices through the rollout.

“Store IT infrastructures today are complex and expensive to maintain,” said Mike Rodgers, CSIO at Pilot Flying J. “By shifting our store infrastructure from a hardware-centric to a software-focused approach, we will be able to increase our speed-of-service, quickly deploy upgrades across our network of stores and add new features and innovations including cloud-enabled services across our chain.”

Pilot Flying J, the largest operator of travel centers in North America, is headquartered in Knoxville, Tenn., and has more than 750 retail locations in 44 states.

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