Report: Walmart leverages VR to aid promotion assessment
Walmart is reportedly utilizing leading-edge technology in its review of internal management candidates.
According to the Wall Street Journal, the discount titan is having store associates who apply for a promotion to higher-paying middle management positions don a $250 virtual reality (VR) headset. The headset then displays VR simulations of potential issues a middle manager would have to resolve, such as an upset customer, cluttered store aisles, or workers not doing their jobs.
A Walmart executive told the Wall Street Journal that observing how associates respond to VR simulations of situations they would need to handle as a manager helps the retailer understand their leadership capacity.
In October 2018, Walmart launched VR-based employee training at store-level. Employees use 17,000 store-level Oculus Go VR headsets to access more than 45 activity-based modules. The VR training program focuses on teaching employees about new technology, soft skills like empathy and customer service, and compliance.
To read the full article, click here.
No comments found