Walmart makes big move to beef up video-on-demand service
A discount giant is banking on its newest partnership to step up its video streaming game.
Walmart is partnering with U.S. movie studio Metro Goldwyn Mayer to create content for its video-on-demand service, Vudu, according to Reuters.
There has been speculation that Walmart wanted to launch a subscription streaming video service to rival Netflix, and make a foray into producing television shows to attract customers. The retailer denied the rumor, but did report it is looking at options to boost its video-on-demand business and offer programs that target customers who live outside of big cities, the report revealed.
Walmart spokesman Justin Rushing told Reuters, MGM will create exclusive “family-friendly content” based on their extensive library of iconic intellectual property (IP), and that content will premiere exclusively on the Vudu platform.
The deal and name of the first production will be revealed at the NewFronts conference in Los Angeles on Wednesday, Reuters reported.
To read more, click here.
Amazon reveals culprit of stolen customer email addresses
Amazon confirmed that an employee leaked customer data to third-party sellers.
In September, the online giant started investigating reports that some of its employees in the United States and China have been leaking data to a third-party seller in exchange for money. Now, Amazon has notified affected customers that one employee pulled off the inside job, according to Engadget, which cited the Wall Street Journal.
The online retailer already fired that particular employee, and banned the seller who received the email addresses. The company also said no other customer information other than those addresses were disclosed. Amazon didn’t reveal if the former employee acted alone, or if they were one of many, the report stated.
Armed with customers’ email addresses, sellers can directly ask customers to change or pull negative reviews, since “Verified Purchase” reviews affect products’ placement on search results pages, Engagdet revealed.
To read more, click here.
Fast-fashion retailer makes a big move to merge online and offline experiences
H&M will play a bigger role in its evolving digital experiences — including payments.
Through a partnership with payments provider Klarna, the fast-fashion retailer will further integrate its digital and physical stores to deliver a seamless, personalized and engaging shopping experience. The partnership will also encompass digital payments in-store and via its app.
By connecting all touch-points, including the H&M app and H&M Club, the company’s digital loyalty program, the retailer is merging in-store, mobile and online payments, simplifying deliveries and returns, and supporting the company’s “try-before-you-buy” “Pay Later” service. The goal is to create a relevant and convenient experience across 14 H&M markets.
The U.K. and Sweden will be first regions to get the technology. Both are expected to go live in 2019, according to the company.
“We want to make it possible for customers to move freely between the various channels and choose how they want to shop and experience our offering online and in-store,” said Daniel Claesson, head of business development H&M Group.
“This partnership will bring tailor-made payment solutions to our customers and accommodate evolving shopping patterns and needs,” he added. “This includes the possibility to ‘try before you buy,’ which is very relevant to online fashion retail today, and to pay with their mobile phone directly through the H&M app both in-store and online.”
Further showing its commitment to the technology, H&M group is investing in Klarna. The deal will enable the retailer to contribute to the ongoing development of technology.
“This partnership is rooted in a shared obsession about just how good that shopping experience should be,” said Sebastian Siemiatkowski, CEO and co-founder of Klarna. “Together we have worked hard on developing a unique solution for in-store and online that will delight customers, drive economic value and build loyalty.”