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07/10/2020

Tim Horton’s adds player to on-demand delivery roster

Dan Berthiaume
Senior Editor, Technology
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Tim Horton’s is expanding its third-party delivery options in select U.S. stores.

The Toronto-based coffee chain (named for its late co-founder and legendary NHL player Tim Horton) is partnering with Grubhub to offer delivery in regional markets including Grand Rapids and Detroit, Michigan; Rochester, N.Y.; and Columbus, Ohio. 

Customers in these markets can order food and beverage from Tim Horton’s through the Grubhub site or app by choosing the closest participating Tim Horton’s restaurant from the list of restaurants and selecting their items from the retailer’s menu. Tim Horton’s Grubhub partnership follows its launch of home delivery for mobile orders with Uber Eats in April 2020.

Through July 21, customers at participating U.S. stores can receive free delivery and a free 10-pack of donut bites on orders of $10 or more exclusively through Grubhub.

As ongoing COVID-19 pandemic limits customers’ movement and restricts the ability of stores to have in-store customers in many states and localities, several other major coffee chains have been growing their digital delivery programs. Krispy Kreme recently introduced a proprietary national delivery service, while Starbucks has expanded a existing partnership with Uber Eats and Dunkin is extending the delivery it offers with Grubhub.

Founded as a single location in Canada in 1964, Tim Hortons has more than 4,800 systemwide restaurants located in Canada, the U.S. and around the world. Grubhub partners with more than 200,000 restaurants in over 4,000 U.S. cities.