C-SUITE

Macy’s snags Home Depot exec to head up technology

BY Deena M. Amato-McCoy

Macy’s has a new technology chief who brings more than 20 years of experience to the position.

Naveen Krishna will take on the role of chief technology officer, effective June 16. He will be responsible for driving Macy’s technology strategy and direction, and will also oversee the teams that build the end-to-end e-commerce experience, enterprise-shared services, infrastructure, field services and functional IT support.

Krishna joins Macy’s from The Home Depot, where he was VP of technology, responsible for all digital platforms, user experience design, marketing technologies, and customer care. Prior to joining Home Depot in 2010, Krishna was a director at Target where he oversaw all web site technology and operations. He also spent 13 years in leadership roles with FedEx Kinko’s and Deloitte Consulting.

Krishna will report to Hal Lawton, president of Macy’s. He will be based in John’s Creek, Georgia, one of the Macy’s technology hubs.

“I’m thrilled to have Naveen Krishna join the Macy’s team as we enhance our focus on technology,” said Lawton. “We are investing in technology to improve digital and mobile experiences, site stability, store technology and fulfillment and logistics improvements. Naveen’s track record in omnichannel retail makes him the perfect fit to lead the Macy’s technology organization at this critical time.”

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