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09/10/2021

Carvana doubles down on Nevada with Reno, Carson City rollouts

Dan Berthiaume
Senior Editor, Technology
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Carvana
Carvana now offers as-soon-as-next-day vehicle delivery to residents of Reno and Carson City, Nev.

An omnichannel platform for buying and selling used cars is open for business in two new Nevada markets.

Carvana, which launched operations in Nevada with a Las Vegas rollout in February 2021, is now offering as-soon-as next-day touchless home delivery to residents of the Reno and Carson City areas. Customers can shop more than 45,000 used cars for sale; secure auto financing; use a digital car loan calculator; and purchase, trade in, and schedule as-soon-as-next-day vehicle delivery in as little as five minutes. 

Carvana gives customers a high-definition, 360-degree virtual tour of every vehicle, inside and out. Carvana vehicles have passed a rigorous 150-point inspection, have never been in a reported accident and have no frame damage. Features, imperfections, and updated information about open safety recalls are listed on every car’s vehicle description page.

All 45,000-plus vehicles in Carvana’s national inventory come with a seven-day return policy; as opposed to a traditional test-drive. According to Carvana, this ensures customers have the right amount of time to determine if the vehicle fits their needs.

Customers can also sell their current vehicle to Carvana and receive a real offer in as little as five minutes, without having to purchase a vehicle. To sell a vehicle, customers enter their VIN or license plate number on Carvana.com, answering a few questions, and then Carvana can pick up the vehicle and bring them a check, as soon as the next day.

Carvana also operates “car vending machines” in 29 locations, including a “car slot machine” in Las Vegas. The vending machines are designed to offer a fast and convenient pickup option for customers who purchase a vehicle on the Carvana omnichannel platform for buying and selling used cars.

Customers who decide to pick up their car at the vending kiosk are greeted by a customer “advocate.” They receive a commemorative, oversized Carvana coin to insert into the vending machine, which will activate the automated vending process, and then watch their vehicle descending through the glass structure. Carvana has car vending machines located in states including Michigan, Kentucky, Tennessee, Texas, Florida, Maryland, Arizona, Ohio, Nevada, Pennsylvania, Indiana, Illinois, Missouri, North Carolina, Oklahoma, and California.

“We look forward to giving residents of the Biggest Little City the ability to skip the dealership experience and take back their weekends,” said Ernie Garcia, Carvana founder and CEO. “We’re confident the community will embrace the ease and transparency we offer, being able to shop thousands of vehicles at great prices with as-soon-as-next-day delivery. With the ability to shop thousands of cars online, at great prices, with as-soon-as-next-day delivery, we’re also confident Carson City residents will embrace the ease and convenience that comes with the new way to buy a car.”

Founded in 2012 and headquartered in Phoenix, Carvana now offers as-soon-as-next-day vehicle delivery to customers in 303 cities across the U.S.