Survey: Retailers’ biggest concern in 2018 is….
Retailers are bullish on 2018, but they remain worried about online competition.
That’s according to a survey of retail executives at the National Retail Federation’s Big Show that was undertaken by TD Bank. Competition from e-commerce giants was the top concern (25%) of the surveyed executives, followed by traffic to brick-and-mortar stores (23%). Inventory management (17%) was another top concern, along with consumer conversions to mobile channels (13%).
Retailers are positive about 2018, with 82% expecting sales to increase during the next 12 months. What’s more, a majority (close to 89%) of the surveyed retailers said their businesses exceeded revenue goals in 2017.
The survey revealed that most retailers are staying put with regards to their financial partners. Only 23% said they plan to evaluate a new financial partner this year. And when evaluating such partners, the most important factor was a customizable program (29%), followed by lender credibility and the quality of the customer service (both at 18%).
That’s according to a survey of retail executives at the National Retail Federation’s Big Show that was undertaken by TD Bank. Competition from e-commerce giants was the top concern (25%) of the surveyed executives, followed by traffic to brick-and-mortar stores (23%). Inventory management (17%) was another top concern, along with consumer conversions to mobile channels (13%).
Retailers are positive about 2018, with 82% expecting sales to increase during the next 12 months. What’s more, a majority (close to 89%) of the surveyed retailers said their businesses exceeded revenue goals in 2017.
The survey revealed that most retailers are staying put with regards to their financial partners. Only 23% said they plan to evaluate a new financial partner this year. And when evaluating such partners, the most important factor was a customizable program (29%), followed by lender credibility and the quality of the customer service (both at 18%).