L’Oreal cloud-enables warehouse management for customer satisfaction

Dan Berthiaume
Senior Editor, Technology
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A global beauty brand is digitalizing its distribution center processes to ensure customers receive the products they want, on time.

L’Oreal has chosen to implement the Manhattan Associates Manhattan Active Warehouse Management solution. Leveraging the cloud-based, enterprise-class warehouse management platform, L’Oreal intends to unify every aspect of distribution.

The solution is entirely built on microservices, enabling higher degrees of speed, adaptability and ease-of-use within the company’s distribution centers. Because it is cloud-based, no upgrades are needed.

Specialty lighting retailer Lamps Plus is leveraging Manhattan Associates warehouse management technology to help mitigate the added strain of COVID-19 and the upcoming holiday season on its supply chain.

“L’Oréal’s global network of fulfillment centers plays a significant role in making sure the right products reach consumers at the right time, with as little impact on the environment as possible,” said Francisco Garcia Fornaro, group supply chain director at L’Oréal. “With Manhattan Active Warehouse Management, we have a solution that will improve our agility through the digitalization, efficiency and productivity of our distribution centers.”

The company plans to initially launch the agile, SaaS-based Manhattan Associates platform by mid-2021 in Europe, with worldwide deployment across its distribution centers by 2023.