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Mobile POS transactions to triple in five years

BY Marianne Wilson

Expect more and more merchants — even small ones — to adopt mobile point-of-sale in the next few years.

According to a new study from Juniper Research, the adoption mobile point-of-sale devices connecting wirelessly or via mobile devices, such as those from iZettle and Square, will drive annual mPOS transactions to over 87 billion by 2023. This represents a threefold increase over an estimated 28 billion transactions in 2018.

The research found that the average price of an mPOS device will drop from $40 in 2018 to approximately $33 by 2023. The increased affordability, coupled with the simplicity of the devices, will make the technology highly attractive to smaller, previously cash-driven businesses, according to Juniper. Established POS vendors such as Verifone and Ingenico will therefore increasingly look to mPOS as an area for future growth, expanding their market reach to previously unaddressed markets.

The research also forecasts that biometrics will become an increasingly common part of mPOS offerings. It cited national identity schemes using biometrics, such as Aadhar in India, as a mechanism for card-free authentication, giving merchants the opportunity to avoid card network charges. This will drive biometric-enabled mPOS devices to reach almost 2 million globally by 2023, just under 4% of total mPOS terminals in use by then.

 

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CVS Pharmacy launches nationwide Rx delivery

BY Marianne Wilson

The home-delivery revolution has reached the drug store industry.

In a move that puts it ahead of Amazon, at least for the time being, CVS Pharmacy said Tuesday that prescription delivery is now available from its retail locations nationwide. The company said it is the first national drug store retailer to offer pharmacy and front store delivery chain-wide.

“The national launch of our prescription delivery service, including the expansion of same-day delivery in five new markets, is delivering on our promise to make staying healthy simpler for every patient, regardless of where they live,” said Kevin Hourican, president, CVS Pharmacy. ” The rollout of delivery from nearly all of our 9,800 retail pharmacy locations nationwide represents another step forward for us in delivering innovative omnichannel solutions that help people on their path to better health.”

Under the CVS program, customers who want their medications delivered directly to their mailbox—as quickly as the next day in certain markets—can request prescription delivery via the CVS Pharmacy app or by calling their neighborhood store and asking to have their prescriptions delivered. The delivery service charge is $4.99.

Along with eligible prescriptions, a selection of the most popular health and household items carried by CVS Pharmacy, ranging from cold and flu remedies and vitamins to personal and feminine care products are also available to add to delivery orders.

CVS introduced same-day prescription delivery in New York City at the end of last year. It has now expanded the service to Boston, Miami, Philadelphia, San Francisco and Washington, DC. In these markets, customers who desire delivery have the additional option to choose same-day delivery for a one-time cost of $8.99. All orders placed by 4:00 pm local time are delivered within hours, by 8:00 pm Monday through Friday. On Saturday and Sunday, orders received by 11:00 am are delivered by 4:00 pm.

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Report: Home Depot to undertake billion dollar supply chain revamp

BY CSA Staff

Home Depot is embarking on an ambitious and costly supply chain upgrade as it looks to speed up the delivery of goods to consumers.

The home improvement giant plans to spend $1.2 billion during the next five years on supply chain initiatives, including adding 170 distribution facilities, reported The Wall Street Journal. The facilities will include dozens of direct fulfillment centers for next-day or same-day deliveries, according to the report.

Mark Holifield, Home Depot’s executive VP of supply chain and product development, told a logistics industry conference that the retailer is realigning its supply chain to a changing retail landscape, the Journal reported.

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