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NRF in new retail training program

BY Marianne Wilson

The National Retail Federation is targeting job seekers and entry-level workers with its latest training initiative.

The National Retail Federation is teaming up with Penn Foster, a global provider of skills development and training, to launch a partnership with the NRF Foundation to deliver Retail Industry Fundamentals, a training and credentialing program. The new program is part of the Foundation’s Rise Up (retail industry skills & education) initiative. Penn Foster will deliver the training and credential using self-paced, mobile learning technology.

“With more job openings in the United States than unemployed workers to fill them, creating a skilled workforce ready and able to secure meaningful employment in the retail industry is more important than ever,” said Ellen Davis, president, NRF Foundation, which is the philanthropic arm of the NRF. “Our new partnership with Penn Foster will give job seekers and entry-level retail associates across the country online access to our Retail Industry Fundamentals training and credential, helping them gain the skills and confidence needed to secure retail jobs.”

The new Rise Up program, which includes training in customer service, sales and merchandising, and workplace safety, is designed to give entry-level workers a strong foundation for future success in the industry. Developed with the support of leading retailers across the country, the 10-hour curriculum includes interactive exercises designed to engage learners and enable self-assessment through flashcards and self-check questions.

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