OPERATIONS

Sephora enhances loss prevention with Vector

BY Dan Berthiaume

San Francisco – Sephora has chosen Vector Security as its partner while it focuses on technology upgrades to enhance loss prevention in its North American locations. Those upgrades include migration from analog to IP cameras, as well as conversion to newer alarm panels and electronic article surveillance (EAS) technologies.

Already, alarm monitoring conversions have been completed and conversion to IP cameras with hybrid digital video recorders (DVRs) are currently in process, with approximately 30-50 stores being turned over at a time. Sephora would like to eventually see the cameras used not just for video surveillance, but also for analytics that can help manage loss, assist with employee training and drive critical business decisions.

“We selected Vector Security for their focus on quality and innovation,” said Josh Dykstra, Sephora’s loss prevention operations manager. “Where others fell short, Vector Security had a clear technology roadmap and eye towards the future, which is critical for us as we look to upgrade technology within our stores. We could use video analytics to help us identify top-of-mind issues such as large-scale shop lifting, suspicious point-of-sale transactions and returns,”

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