Department store company investing in store upgrades

6/18/2018
Holt, Renfrew & Co. is investing more than C$400 million to renovate and expand stores across Canada.

The luxury department store retailer is also making significant investments in new technologies to improve and enhance customer interaction and support robust online capabilities.

"These investments will help us to enhance the first-rate, luxury shopping experience our customers expect from Holt Renfrew,” said Mario Grauso, president, Holt Renfrew. “We're securing our position as a top global destination for luxury fashion and beauty products.”

Here is an update on Holt Renfrew’s brick-and-mortar investments:

• The two-year, 40,000-sq.-ft. update (designed by Janson Goldstein) of Holt Renfrew Vancouver is nearly complete. The store now includes a renovated women's footwear area that has tripled in size and an expanded beauty hall, personal shopping and men's department.

• On St. Catherine's Street in Montreal, the phased enhancements and renovations to Holt Renfrew Ogilvy will expand the store to over 250,000 sq. ft. making it the largest Holt Renfrew in Canada. Designed by Jeffrey Hutchison & Associates, with support from Lemay, a Montreal-based architectural firm, the store is adding an expanded beauty hall, leather goods shop and an enhanced women's footwear department.

The store will also feature a new façade led by global architecture and design firm Gensler and will also offer customers an enhanced gourmet dining experience with a Colette Grand Café designed by Paris-based Laplace.

• Holt Renfrew's Toronto flagship will be updated and refreshed with an expanded and newly renovated women's footwear department, and an expanded beauty department and women's leather goods area. Once complete, the store will also include an expanded men's department. Customers will be able to enjoy a gourmet dining experience in a new Colette Grand Café, designed by Alex Cochrane Architects and slated to open late 2019. The flagship renewal is designed by award-winning creative agency Kramer Design Group and master architects Gensler.

• Holt Renfrew Yorkdale will expand by 10,000 sq. ft. to 129,000 sq. ft. The interior has been designed by Kramer Design Group in partnership with master architect Gensler, responsible for the store's façade, expansion and renovation.

Holt Renfrew is also investing in new technologies that will increase and enhance the ways in which the company interacts with customers. The retailer is updating its entire online presence.
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