TECHNOLOGY

Amazon reportedly may make bid for Indian e-commerce giant

BY CSA Staff

Amazon may end up doing battle with Walmart over India’s e-commerce giant.

The online giant may make an offer to buy Flipkart, according to a report by India’s livemint.com. Flipkart and Walmart are already in advanced discussions for the U.S. discounter to buy a 55% stake in Flipkart. Amazon, however, has held its own exploratory discussions to buy the company, the report said.

Launched in 2007, Flipkart has, so far, raised more than $6 billion. Apart from its namesake platform, Flipkart owns fashion businesses Myntra and Jabong, eBay India and mobile payments firm PhonePe, the mint reported.

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TECHNOLOGY

Starbucks debuts voice ordering in Korea with Samsung

BY Marianne Wilson

Starbucks Coffee Korea Co., a 50/50 joint venture between Starbucks Coffee International and Shinsegae Group, launched voice recognition ordering in South Korea by integrating with Bixby, Samsung’s intelligent assistant, available on select Samsung Galaxy devices. With the launch, Starbucks Coffee Korea is the first retailer to leverage Samsung’s Bixby to allow for end-to-end ordering and payment.

The features are an extension of Starbucks Siren Order, the company’s mobile order and pay technology, which allows customers in South Korea to order and pay for their purchases before arriving at their store.

“We are pleased to provide our customers with more convenient ways to be rewarded for their purchases,” said S.K. Lee, CEO, Starbucks Coffee Korea. “The launch of voice recognition ordering is a seamless addition to our innovation portfolio, creating a consistent third-place experience across digital and in-store interactions.”

Bixby allows members of Starbucks loyalty program (My Starbucks Rewards) in South Korea to place an order and pay through voice recognition “on command.” The feature allows customers to speak just as if they were talking to a barista in-store, including modifying their beverage to meet their personal preference.

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DSW names CIO

BY Marianne Wilson

Footwear retailer DSW has chosen a seasoned IT professional to head up tech and digital operations.

DSW Inc. said that Drew Domecq joined the company as senior VP and CEO, effective April 2. He will be responsible for the continued evolution of DSW’s digital platforms to create engaging customer experiences online and in-store, while supporting key growth initiatives such as the launch of the retailer’s new loyalty program and acquisition of Canada’s Town Shoes Ltd.

Domecq joins DSW from Bob Evans Restaurants where he served as CIO and most recently implemented a completely new standalone business systems architecture and cloud-based infrastructure. Prior to that, he was VP of technology solutions for The Wendy’s Company, responsible for all restaurant technology and enterprise application development.

Domecq has also held leadership positions in the IT teams at Safelite and Qwest Communications and has experience as a consultant and entrepreneur.

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