TECHNOLOGY

KFC enhances payment security, gives customers more payment options

BY Marianne Wilson

KFC has upgraded its payments system to a new solution that provides the fast-casual giant with multiple benefits.

KFC, has migrated its payments system in the U.S. to Ingenico Group’s Telium semi-integrated solution to simplify its path to EMV card acceptance and reduce PCI compliance scope while also providing customers with more payment options and enhanced payment security.

As part of the solution, KFC customers will now be able to pay using all forms of electronic payment, including EMV chip & PIN, EMV chip & sign, magstripe and NFC/contactless.

“Upgrading our payment terminals wasn’t just about migrating to EMV – it was about helping to protect our customers’ payment information and giving them the ability to pay the way they want, whether it’s by using their mobile device or their credit card,” said Chris Caldwell, CIO, KFC U.S. “Ingenico Group has helped KFC U.S. transition to EMV and implement a seamless payment experience for our customers with best-in-class terminals that accept a variety of payment options.”

KFC is using a mix of Ingenico Group’s smart terminals at the counter and for its drive-thrus, providing customers a fast and secure payment solution no matter where and how they pay. Using a semi-integrated approach, where sensitive cardholder data is routed around the point of sale, allows KFC to better protect its customers’ payment information. With Ingenico Group, the quick-service restaurant chain was able to transition from a fully integrated to a semi-integrated model.

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