McDelivery concept
TECHNOLOGY

McDonald’s expands McDelivery in major metro area with new partners

BY Dan Berthiaume

The fast-food giant is in a New York state of mind as it keeps growing on-demand delivery coverage.

McDonald’s USA and Grubhub are partnering to expand the McDonald’s McDelivery online and mobile delivery service to approximately 500 restaurants in the New York City and tri-state area. McDelivery will be available on the Grubhub marketplace and Grubhub’s New York-based Seamless platform.

The Grubhub and McDonald’s partnership will include a direct POS integration featuring Grubhub’s “Just in Time” technology, which streamlines the matching of order fulfillment with driver pickup.

Launched in partnership with UberEats in 2017, McDelivery will now be available in more than 10,000 restaurants across all 50 states, including locations in small- and mid-sized cities. McDonald’s expects McDelivery to be a $4 billion business for both corporate and franchise restaurants globally in 2019. The fast-food giant expanded McDelivery by adding DoorDash as a delivery partner at thousands of stores nationwide in August 2019.

“At McDonald’s, we’re constantly innovating to find new ways to best serve our customers whenever and wherever they want, whether it’s dining in our newly modernized restaurants, on-the-go through mobile order and pay or our drive-thru, or McDelivery,” said Marcos Quesada, VP of McDonald’s Stamford, Conn. field office. “The convenience of McDelivery has been available to our customers in the NYC and tri-state area for the past two years. We are excited to add Seamless and Grubhub, leading delivery platforms in NYC, to our McDelivery service and to create more options for our customers to enjoy their favorite McDonald’s menu items via McDelivery.”

“Expanding McDonald’s McDelivery service in the New York City area is exciting, and we’re thrilled the team selected Grubhub as its partner of choice,” said Seth Priebatsch, head of enterprise at Grubhub. “We’ve been a part of New Yorkers’ lives for over 20 years, and we know a beloved brand like McDonald’s will be a welcome addition to our diners’ daily options.”

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