New insights help fashion retailer make smarter inventory decisions

BY Deena M. Amato-McCoy

River Island understands the value of a single view of orders and available inventory — especially as it grows.

In addition to an online operation, the British retailer operates over 320 stores across the U.K. and Ireland, and internationally throughout Asia, the Middle East and Europe. As the company expands its global footprint, River Island required new tools to make more accurate and impactful inventory decisions for continued growth.

The top pre-requisite was a single view of order and inventory. It also needed a solution that could support more-consistent and accurate planning processes, and deliver insight into how merchandise was performing across channels.

By adopting Oracle Retail Merchandise Financial Planning, River Island can establish more-consistent and accurate planning processes that will help users better understand how merchandise was performing across channels. The solution will also enable the company to pinpoint emerging customer trends — details that enable River Island to shift strategies amid changing consumer demands.

“By implementing Oracle Retail Merchandise Financial Planning correctly, we are now about to evaluate profitability, reduce markdowns and follow a single version of the truth for the whole business,” said Doug Gardner, CIO, River Island.


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