Staples skips Thanksgiving — again
Once again, Staples will be closed for Thanksgiving.
Bucking the Black Thursday trend once again, Stapes will close its stores this year on Thanksgiving in order to give customers, employees and their families time to enjoy the holiday. Stores will reopen on Black Friday at 7 a.m. in a majority of locations, according to Staples.
“We know that the holidays are a special time for creating memories with loved ones and at Staples we want to ensure that on Thanksgiving Day our customers and associates are able to do so,” says Steve Matyas, CEO, Staples Retail. “For customers looking to relax while shopping from home on Thanksgiving Day, we’re proud to offer a wide range of convenient and flexible shopping options with amazing deals on Staples.com.”
When stores re-open on Friday, Nov. 24, customers can take advantage of different services to complete their holiday shopping. These include the company’s buy online and pick up in store option, as well as Staples’ in-store pack and ship service, a program that helps customers pack and ship merchandise via UPS. Free next-day online shipping is also available to shoppers who spend $49.99 or more. (Orders must be placed by 5 p.m. local time, excluding weekends and holidays.)
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Women’s specialty chain lowers Q3 guidance
As product and marketing issues continue to take their tolls on sales, J.Jill is adjusting its quarterly expectations.
For the third quarter ending on Oct. 28, the mall-based women’s specialty chain now expects to report total company comparable sales of -3% to -5%, with a moderate decline in gross margin as compared to last year. The company also now expects GAAP diluted EPS of $0.07 to $0.09, and adjusted diluted EPS of $0.08 to $0.10 for the quarter. This excludes approximately $0.6 million of non-recurring expenses associated with the retailer’s transition to a public company.
“We have experienced a lower than expected sales trend across both our retail and direct channels, and are updating our guidance for the quarter,” said Paula Bennett, president and CEO of J.Jill.
“We have been assessing the change in trend and have identified product and marketing calendar issues that are affecting traffic and conversion, and we are reacting quickly,” she added. “Given our long track record of consistent sales and earnings growth driven by a strong connection with our customers, we are very disappointed with our soft sales trend. I am confident in the actions we are taking to regain momentum and once again delight our customer with the product and service experience she expects from us.”
The company will provide its outlook for the fourth quarter and a revised outlook for the full fiscal year of 2017 when it reports third quarter results on Dec. 5.
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