TECHNOLOGY

Walmart expands interactive content strategy in a big way

BY Deena M. Amato-McCoy

Walmart just made a new move in its war with Amazon — but this time, the battle is moving beyond retailing.

Walmart announced on Thursday that it entered into a strategic entertainment joint venture with Eko, a developer of interactive video technology. Through the project, called W*E Interactive Ventures, the two companies plan to develop original, interactive content that will enable Walmart to connect with customers in new ways, with the goal of driving deeper and more frequent engagement.

The content could include a range of offerings, from cooking shows to interactive toy catalogs. It will also allow viewers to participate in and shape stories as they are unfold. The result will be an experience unique to each participant, which will create more engaged and emotionally-connected audiences, according to Walmart.

The partnership also expands Walmart’s entertainment ecosystem. The retailer already has a strong physical and digital video presence, through stores, websites, video-on-demand service Vudu and the recently launched eBook platform, Walmart eBooks, with Rakuten Kobo.

The deal also positions Walmart to compete with the likes of on-demand video subscriptions, including Netflix and Amazon’s Prime video service.

Walmart’s relationship with Eko is not new — the discounter is a previous investor in the eight-year-old video technology company, alongside companies including Sequoia Capital, Intel Capital, Warner Music Group, Samsung, among others. Through the joint venture, Walmart will also participate in Eko’s next funding round.

“Our partnership with Eko will help us accelerate efforts to deepen relationships with customers and connect with new audiences in innovative ways and is one part of an overall entertainment ecosystem we’re building,” said Scott McCall, senior VP for entertainment, toys and seasonal, Walmart U.S. “By partnering with organizations across the industry to create original, interactive content, we’re bringing the next generation of entertainment to customers and delivering memorable experiences they can only find at Walmart.”

Earlier this week, Walmart announced another content partnership with U.S. movie studio Metro Goldwyn Mayer Through the deal, the studio will create content for the discounter’s Vudu digital platform, according to Reuters.

Walmart spokesman Justin Rushing told Reuters, MGM will create exclusive “family-friendly content” based on their extensive library of iconic intellectual property (IP), and that content will premiere exclusively on the Vudu platform.

Eko also has a history of teaming up with movie studios, including MGM Studios and Sony Pictures Entertainment.

“Through interactive content, Walmart will ultimately connect with its customers on a much deeper, more meaningful level,” Yoni Bloch, CEO of Eko, said in a blog on Walmart’s website. “Through our partnership, we’re combining forces to bring the next generation of premium interactive entertainment to a diverse, mainstream audience.”

To read about Bloch’s thoughts about the Walmart partnership, click here.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Do you think retail brands should steer clear of taking a stance on social and political issues?
TECHNOLOGY

Jersey Mike’s steps up its digital experience

BY Deena M. Amato-McCoy

A fast-growing sandwich chain is upgrading its in-store experience to better connect with its core customer — Gen Z.

Jersey Mike’s, in partnership with World Wide Technology (WWT), is investing in new technology solutions that will meet the expectations of its digitally native customers. By investing in mobility, kiosks, a new point-of-sale solution and loyalty enhancements, the sandwich chain will be able to seamlessly reward customers for store visits, deliver frictionless, faster service, and anytime-anywhere ordering, according to the company.

The new technology will enable the company to embrace digital disruption, remain competitive in today’s tech-driven environment, and scale as the company grows. Jersey Mike’s will add the upgrades in 2019.

“Despite being a 62-year-old company, Jersey Mike’s continues to be an early adopter when it comes to technology,” said Rich Hope, chief marketing officer, Jersey Mike’s Franchise Systems, Inc. “We look forward to partnering with WWT to enhance our overall digital offerings to provide a seamless ‘Sub Above’ experience for our customers, franchise owners, and employees.”

Jersey Mike’s, which is based in Manasquan, New Jersey, is on pace to operate 2,000 stores by late 2019.

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Do you think retail brands should steer clear of taking a stance on social and political issues?
TECHNOLOGY

Untuckit makes its move to mobile POS

BY Deena M. Amato-McCoy

Untuckit is giving its stores a mobile makeover.

The fast-growing brand, whose signature shirts are made to be worn untucked, is adding a mobile POS system from Melbourne, Australia-based Proper Business Solutions, a move that will streamline front end transactions across all stores. The iPad-based system, which includes rugged cases and a universal adapter that enables the device to wirelessly interact with Verifone payment terminals, will enable associates to process in-store transactions, as well as place online orders for customers.

The new system will be available in all 40 stores in the United States, as well as 15 new stores expected to open this year, the company reported.

“We’re a fast-growing retail brand who always looks at how we can provide the most compelling experience for our shoppers, especially as we drive more foot traffic into our physical stores,” said Jason Lerman, director of operations, Untuckit. “The Proper Business Solutions were a natural fit to make our mobile POS systems come to life and equip us with the necessary hardware to match our software and take the pain and inefficiencies out of the point-of-sale process.”

keyboard_arrow_downCOMMENTS

Leave a Reply

No comments found

TRENDING STORIES

Polls

Do you think retail brands should steer clear of taking a stance on social and political issues?