Analysis: Retailers get personal with loyaltyA new report from Oracle suggests personalization is a major theme for retailers developing loyalty programs. Books-A-Million gets better read on customersA leading bookstore chain is opening a new chapter in its omnichannel customer experience efforts. Tech Viewpoint: Three Lessons for Retail Tech from the Patriots’ Super Bowl Victory Retailers can apply aspects of the New England Patriots’ Super Bowl defeat of the Los Angeles Rams to their IT efforts. Target widens ‘circle’ of loyalty Target is expanding the pilot of a new loyalty program that comes with a local twist — and a birthday present. Tech Viewpoint: Three Ways Computer Vision is Transforming the Store One of the more interesting artificial intelligence (AI) technologies to gain popularity in retail is computer vision. CSA Q&A: Where is retail IT innovation heading in 2019? Rapidly evolving technology capabilities are transforming retail in every part of the enterprise. Study: Five customer experience disconnects to avoid Brands need to do a better job connecting with customers in several key touchpoints. Extreme value grocer places premium on supplier connectivity Grocery Outlet is supporting deep discount prices by implementing a product discovery platform. What technologies draw customers to stores? Retailers looking to create the “Store of the Future” should include a few key technology offerings. Report: VR to have tangible impact in retail Burgeoning growth of virtual reality (VR) usage among consumers could change retail. First Previous 248 249 250 251 252 Next Last