New Balance aligns enterprise operations with customer demand L’Oreal enhances social personalization with AIThe world’s largest beauty brand is giving its customer experience on social media a makeover. Bed Bath & Beyond’s three-year plan includes store remodels, tech investments Bed Bath & Beyond will invest $1 billion to $1.5 billion in its business as part of a new three-year strategy to accelerate its omnichannel transformation and drive sales, margin and cash flow growth. Burger King parent updating drive-thru at 10,000 locations Drive-thru customers at Burger King, Tim Hortons and Popeye’s are in for a new personalized and streamlined experience. Coke and Amazon turn smartphones into soda fountains Coca-Cola is shifting the interface of its “Freestyle” soda machines directly to customer phones, with help from Amazon Web Services (AWS). Payments provider turns Gmail into shopping platform Online shoppers can now engage in something that could potentially be called “g-commerce.” White Castle in kitchen robot pilot White Castle is testing a new kind of kitchen worker – a robotic fry cook. TikTok enters e-commerce partnership – but not with Walmart E-commerce platform Shopify is integrating shoppable TikTok videos. Walmart launches digital training initiative in India Walmart is continuing to expand its focus in India with an interactive online training program for micro, small and medium enterprises (MSMEs) there. CSA Exclusive: Raley’s takes on 2020 with omnichannel innovation A California-based regional grocer is leveraging dark stores, e-commerce, and personalized customer service to thrive during COVID-19. First Previous 467 468 469 470 471 Next Last