BLOG POSTS BY THIS AUTHOR
June 2022
June 24
Retailers discover ‘real world’ uses for NFTs
Retailers continue finding new ways to leverage NFTs.
June 17
A busy time for online delivery innovation
The online delivery sector is constantly evolving, as evidenced by recent developments.
June 10
Top three challenges for the next Amazon CEO of consumer business
Whomever fills the role of CEO of worldwide consumer business at Amazon will have pressing issues to address.
June 03
Retail technology strategies for the post-COVID-19 ‘new normal’
The COVID-19 pandemic is not over, but consumers are adjusting their lives as serious cases fall and retailers must respond with technology.
May 2022
May 27
Blue Yonder ICON offers insight from Walmart, Forrester
The recent Blue Yonder ICON 2022 event featured a close look at Walmart’s workforce management and Forrester’s view of order management systems.
May 20
Sustainable technology successes from a green spring
Retailers have been reaping the rewards of environmentally friendly solutions during the past few months.
May 13
Resale retail comes of age
As online resale grows in popularity, retailers are becoming more innovative within the space.
May 06
Three questions retailers should ask before Prime Day arrives
Amazon has confirmed that Prime Day will occur in July this year, and now is the time for other retailers to prepare.
Apr 2022
Apr 29
Elon Musk is buying Twitter – what’s next for retailers?
Meet the likely new boss of Twitter, who may prove very different than the old bosses.
Apr 15
Entertainment, sports venues serve up retail tech innovation
Entertainment and sports arenas increasingly feature leading-edge retail technology deployments.
Apr 08
Virtual malls become a real trend
The newest kind of mall is one you don’t have to leave home to visit.
Apr 01
Millennials are the new Gen X – retailers turn to Gen Z
A new generation is captivating retailers with its technological sophistication and interest in digital experiences.
ARTICLES BY THIS AUTHOR
June 2022
June 28
Amazon reroutes drivers in real time
Amazon is enhancing delivery drivers’ ability to avoid traffic and road hazards.
June 28
Here’s what convenience/gas customers want
A new survey reveals what drives the behavior, preferences, and loyalty for customers visiting convenience/gas stores.
June 28
H-E-B tops list of most preferred online grocers
The top eight online grocery retailers have twice share of wallet online than those in the bottom third of the rankings.
June 28
Amazon to offer new in-store perk for Prime members
Members of the Amazon Prime paid loyalty program will soon have another exclusive discount.
June 24
Report: McDonald’s to promote diversity among franchisees
McDonald’s is reportedly revamping its franchisee selection process with an eye toward leveling the competitive field.
June 24
Lowe’s meets sustainability goals early
Lowe's Companies Inc. reached an important greenhouse gas emissions milestone four years ahead of schedule.
June 24
Consumers are changing their online shopping motivations
Consumers continue to shop online as the peak of the COVID-19 pandemic wanes.
June 24
Amazon supports store innovation with ML algorithms
Amazon continues evolving its in-store shopping and payment experience using leading-edge machine learning (ML) algorithms.
June 24
Survey reveals frontline worker communication issues
A new survey of frontline workers indicates several key disconnects between associates and management.
June 24
Kroger to expand Ohio dairy facility
The Kroger Co. is bolstering its ability to provide long shelf-life high protein drinks, non-dairy and dairy products.
June 23
Report: Nike to leave Russia
Nike is reportedly following in the footsteps of Starbucks and McDonald’s.
June 23
Guess streamlines merchandising with digital store replicas
Guess Inc. is taking a virtual approach to visual merchandising.
June 23
Store closures drive higher net loss at Rite Aid
Rite Aid Corp. reported an increasing net loss and decreasing revenues in a difficult first quarter of fiscal 2023.
June 23
Publix moves forward in Kentucky store development
Publix Super Markets Inc. has reached an important milestone in its expansion to the Bluegrass State.
June 23
Walmart introduces new mobile augmented reality functionality
Walmart is streamlining the shopping capabilities of its consumer app with new augmented reality features.
June 23
Bed Bath & Beyond unveils new buy now, pay later and rewards programs
Bed Bath & Beyond Inc. is offering a new payment option and revamping its rewards program.
June 23
How to influence consumers despite inflation
Consumers are cutting costs, but a new survey reveals two factors that still have a significant impact on their purchase decisions.
June 23
Walmart Canada opens virtual convenience store
The Canadian subsidiary of Walmart is expanding upon a partnership with a well-known online delivery platform.
June 23
Report: Chipotle workers seek to form union
The unionization trend spreading across retail has popped up at Chipotle Mexican Grill.
June 22
Macy’s Web 3.0 moves include Discord, NFTs
Macy’s Inc. is now active on the Discord social media platform and using NFTs to promote its upcoming July Fourth fireworks celebration.
June 22
McDonald’s streamlines mobile payment in U.S.
McDonald’s is expanding a partnership with a global financial technology platform to maximize the convenience of its U.S. consumer app.
June 22
Loblaw to launch ultrafast delivery
Canada’s largest grocer plans to offer customers online delivery of grocery and convenience items in 30 minutes or less.
June 22
Office Depot parent company reaches decision on sale, split
The ODP Corp. has reviewed the alternatives and set a firm course for its consumer business.
June 22
Advance Auto Parts expands into new West Coast market
A leading aftermarket auto parts retailer is operating 22 new stores in a major California metro area.
June 22
Walmart expands doula benefit to three new states
Walmart is following up on a pilot that provides coverage for associates receiving doula services.
June 22
Albertsons offers CPG advertisers verified customer data
Albertsons Companies Inc. continues extending the reach of its retail media network.
June 22
Batteries Plus creates new franchise management executive role
Batteries Plus is tapping a franchise industry veteran to fill a new c-suite position focused on lifecycle support.
June 21
SpartanNash places company exec in charge of information security
Grocery retailer/distributor SpartanNash is looking internally for its new chief information security officer.
June 21
Walgreens partners with Buckeye Health for in-store health care
Walgreens is bringing in-store health care spaces to select stores in Ohio.
June 21
Simon opens mall stock to shopper search
Simon is launching a new customer-facing search platform.
June 21
Kroger increases electric vehicle charging access
The Kroger Co. is testing and phasing in hundreds of electric vehicle charger installations to stores in select markets across the U.S.
June 21
Amazon names new CEO of consumer business
The title is slightly different, but Amazon has found a replacement for Dave Clark.
June 21
Report: High-level Starbucks executive resigns
A 17-year Starbucks veteran is reportedly calling it quits.
June 21
Dollar General prepares for hiring blitz
Dollar General is hosting a one-day nationwide interview event.
June 21
Walmart provides drivers with interactive app
Walmart continues addressing an industry-wide truck driver shortage with innovative technology.
June 21
Lowe’s releases free metaverse assets
Lowe’s Companies Inc. is taking a slightly different approach to metaverse commerce.
June 17
Target takes aim at Prime Day with July sales event
Once again, Target is getting a one-day jump on the official start of Amazon Prime Day.
June 17
Walmart enters shoppable TV via exclusive deal with Roku
Walmart is partnering with a major streaming platform to sell products via a new digital touchpoint.
June 17
Exclusive: Michaels streamlines, expands loyalty program
A leading North American specialty arts & crafts retailer is making a major update to its consumer loyalty offering.
June 17
World Market enhances mobile employee communication
A specialty home décor retailer is connecting store employees and managers in real time.
June 16
Wolverine adopts hybrid cloud enterprise approach
Wolverine Worldwide is transforming its management of data and operations.
June 16
Ultrafast delivery platform Jokr to exit U.S. market
The competition to get U.S. consumers their online orders in 15 minutes or less is getting a little thinner.
June 16
Amazon sets official date for Prime Day
Amazon has confirmed the two days in July it will host its annual Prime Day omnichannel sales extravaganza.
June 16
Survey: Inflation changing how consumers shop
Virtually all U.S. households are taking steps to combat the effects of inflation.
June 16
Walgreens launches clinical trial platform
Walgreens is offering customers the opportunity to participate in sponsor-led drug development research.
June 16
How will Prime Day spending compare to last year?
A new survey reveals whether consumers plan to spend more or less on Prime Day than they did in 2021.
June 15
A second Amazon Style apparel store is coming — here’s where
The second Amazon Style store is slated to open in fall 2022.
June 15
Sam’s Club streamlines ad targeting
Sam’s Club is following the lead of its parent company Walmart and revamping its ad platform.
June 15
The top supply chain technology trends in 2022 are…
Eight key themes will dominate the direction of supply chain technology this year.
June 15
Instacart revamps subscription offering
Instacart is adding new shopping features to its subscription service.
June 15
PayPal expands buy now, pay later offerings
PayPal Holdings Inc. is enabling U.S. consumers to spread payments out over longer periods of time.
June 15
Groupon migrates tech platform toward cloud, automation
A leading online deals provider is overhauling its technology architecture.
June 14
Newegg targets gamers with personalization tool
Newegg Commerce Inc. wants to be sure gamers buy the products that best suit their individual needs.
June 14
CSA Exclusive: Automation at Dragonfly Kitchen includes ‘cat robots’
Robotic cats that help serve food are one aspect of a New Jersey-based casual-dining chain’s strategy to beat rising operational costs.
June 14
Swedish burger chain supports global expansion with cloud-based POS
Bastard Burgers is supporting growth in Europe and the U.S. with next-generation POS capabilities.
June 14
Bed Bath & Beyond launches no-cost home repair partnership
Bed Bath & Beyond Inc. is partnering with a national nonprofit to aid residents in need in communities where it has stores.
June 14
Women’s specialty apparel retailer reduces returns with AI
Title Nine is significantly cutting return rates with cloud-based artificial intelligence technology.
June 14
Travel retailer opens airport store with Amazon palm-based payment
Hudson, a Dufry company, is rolling out the Amazon One biometric payment solution and “Just Walk Out” frictionless shopping at a new location.
June 13
Amazon prepares for drone delivery launch
After almost a decade of development, Amazon is ready to move beyond the pilot stage in Prime Air drone deliveries.
June 13
Grubhub rolling out delivery robots at Ohio State
This fall, students at Ohio State University can get robot-based food delivery as part of the meal plan.
June 13
Kroger expands fast delivery in Florida
The Kroger Co. is bringing its refrigerated delivery service for e-commerce orders to a key Florida market.
June 13
Uber dramatically expands range of food delivery
Uber Technologies Inc. is taking a national approach to what has traditionally been a local service.
June 13
Exclusive Q&A: Kroger sees hybrid shopping growing beyond COVID-19
Hybrid shopping across physical and digital channels will continue growing in the post-pandemic “new normal.”
June 13
Walmart makes push for U.K. sellers on its U.S. marketplace
Walmart continues expanding its global drive to attract international sellers for its third-party online U.S. marketplace.
June 10
CSA Exclusive: Walgreens opens inventory visibility
Walgreens is supporting store-based fulfillment with advanced inventory management solutions.
June 10
Amazon spent over $900 million to stop brand fraud in 2021
Amazon continues upping the ante in its efforts to protect the integrity of goods sold on its site.
June 10
Panera debuts digitally-focused store model
Panera is introducing another new store concept – this one is centered on fulfilling digital orders.
June 10
Timberland doubles down on metaverse with Fortnite partnership
Timberland is virtually engaging Fortnite players in product design as part of a new metaverse project.
June 09
L.L. Bean returns to social media – with a mission
L.L. Bean has ended its social media break, but things won’t be exactly the same as before it took a pause.
June 09
Amazon expands virtual try-on to shoes
Amazon wants its customers to find the perfect sneaker fit — virtually.
June 09
Two channels drive record May grocery inflation
Grocery inflation continued reaching new heights in the month of May.
June 09
Amazon opening four new cashierless grocery stores
Amazon continues expanding the presence of its Amazon Fresh high-tech grocery banner.
June 09
Albertsons links to third-party media marketplace
Albertsons Companies Inc. is extending the reach of its retail media network via a new partnership.
June 09
Twitter lets customers stay on top of product launches
A new Twitter shopping feature helps ensure customers don’t get shut out of purchasing hot new items.
June 09
Online inflation rises at slower pace in May
Online prices rose for the 24th straight month in May, but displayed a promising trend.
June 07
Forever 21 collaboration with Mattel brings Barbie to the metaverse
Forever 21 is making a limited-edition collection with Barbie-inspired products available on a popular gaming platform.
June 07
Target puts excess inventory in crosshairs; will build five DCs
Target Corp. seeks to right-size its inventory for the remainder of 2022 and greatly expand its distribution infrastructure.
June 07
Peloton taps Amazon exec as CFO
Peloton Interactive Inc. is bringing in a VP-level executive from Amazon’s web services division to take the place of its departing CFO.
June 07
Chico’s swings to profit in positive Q1
Strong same-store sales helped Chico’s FAS move from the red into the black in its first quarter of fiscal 2022.
June 07
This retail vertical leads in omnichannel best practices
A new study reveals which vertical has the highest adoption rate for solutions such as optimized content, frictionless checkout, and cross-channel capabilities.
June 07
Dollar General expands advertiser access to shopper data
Dollar General is increasing the capabilities of its retail media network.
June 07
Tractor Supply Company forecasts record-breaking Q2
Tractor Supply Company is feeling very optimistic about its current fiscal quarter.
June 07
eBay opens secure vault for trading cards
eBay is devoting a new facility to the safe storage of collectible trading cards.
June 07
Kohl’s may have found an $8 billion buyer
Kohl’s Corp. is entering exclusive talks regarding a sale with one suitor.
June 07
Gatik to deliver to 34 Sam's Club stores in Dallas area
Sam’s Club is expanding upon autonomous delivery truck pilot launched by its parent company Walmart.
June 07
Home Depot optimizes customer experience with real-time data
The Home Depot is supporting its seamless customer experience with centralization of relevant online and offline data.
June 06
Starbucks solidifies timeline for CEO search
Interim Starbucks CEO Howard Schultz will be sticking around for a little while.
June 06
Apple officially enters buy now, pay later space
The increasingly popular buy now, pay later flexible payment solution market has a major new player.
June 06
Peet’s Coffee hits responsible sourcing milestone
Peet’s Coffee is independently verified as reaching a major goal in its sourcing operations.
June 06
Taco Bell readies ‘Defy’ frictionless drive-thru opening
A quick-service Mexican food chain is finally piloting a new store concept it first publicized in 2021.
June 06
SpartanNash names new finance VP
Grocery retailer/distributor SpartanNash is adding a finance executive with experience in both the consumer footwear and mechanical system industries.
June 06
Etsy to protect buyers, sellers with new refund plan
Etsy Inc. will soon offer refunds to buyers who get less than they paid for (or nothing at all).
June 06
Amazon expands Boston tech hub
Amazon has completed the first of two full-building lease projects in Boston.
June 06
How did Walmart+ Weekend stack up to Prime Day?
New data sheds light on the performance of Walmart’s just-completed members-only sale event, with comparisons to Amazon Prime Day.
June 06
Macy’s marks July Fourth with fireworks salute
Once again, the nation’s birthday will be celebrated in grand fashion by Macy’s Inc.
June 06
Batteries Plus rebrands name, stores, e-commerce site
Batteries Plus is evolving its customer experience across multiple touchpoints and simplifying its name.
June 03
Pinterest acquires AI-based shopping platform The Yes
Pinterest Inc. continues pushing forward with efforts to become a full-fledged e-commerce provider.
June 03
Veteran Amazon exec Dave Clark to depart as CEO of consumer business
After less than two years, Amazon will once again have a vacancy in the critical role of CEO of worldwide consumer business.
June 03
Grubhub partners with reality show for new virtual storefront
Viewers of a popular culinary-themed TV show can now order recipes from their favorite contestants.
June 03
Walmart unveils next-gen fulfillment center model
Walmart is opening four state-of-the-art fulfillment centers, dedicated to e-commerce, in the next three years.
June 03
Survey: Consumers reducing summer spend
Inflation is not halting consumers’ summer spending plans, but is definitely influencing them.
June 02
Circle K in big rollout of self-checkout technology
Circle K is getting “smart” about its checkouts.
June 02
GameStop expands store communications platform to Italy
GameStop Corp. is implementing a new cloud-based store communications and task management solution in its Italy stores.
June 02
Kroger launches digital marketplace for local farm produce
The Kroger Co. is putting a 21st-century spin on the traditional farmers market model.
June 02
Blue Apron joins Walmart Marketplace
A leading meal kit delivery service is becoming a third-party Walmart seller.
June 02
UPS acquires same-day delivery platform Delivery Solutions
UPS is strengthening its on-demand delivery and pickup capabilities with a new purchase.
June 02
Amazon expands cashierless grocery format in California
Southern California has another new high-tech Amazon Fresh grocery store.
June 01
Asda enhances omnichannel capabilities with order management overhaul
Asda is modernizing its order management capabilities and engaging a new online delivery platform.
June 01
Amazon primes disaster relief hub for wider range of events
Amazon is kicking off the 2022 hurricane season with a major commitment to disaster relief.
June 01
Farfetch closes $200 million investment in Neiman Marcus Group
Neiman Marcus Group has a new minority partner with serious digital commerce credentials.
June 01
DoorDash expands across the globe
With a single acquisition, DoorDash Inc. has become a major global player in the online delivery space.
June 01
Albertsons adds product ratings and reviews to e-commerce site
Online Albertsons Companies Inc. shoppers have a new source of product information.
June 01
The grocery channels with the highest and lowest inflation rates are …
While overall grocery inflation continues to rise year-over-year, two specific channels are most responsible for the increase.
May 2022
May 31
Guess upgrades from spreadsheets during pandemic
Guess Inc. took the risk of investing in digital merchandising technology as it was shutting down stores due to COVID-19.
May 31
Nine retailers make Gartner top global supply chain list
A well-known company with a strong direct-to-consumer presence is the highest-ranked retailer on the Gartner Global Supply Chain Top 25.
May 31
Subway relaunches catering for ‘new normal’
As workers return to the office and get-togethers increase, Subway is offering a redesigned catering program.
May 31
Survey reveals top customer experience technology investment
Almost all customer experience executives are focused on the same type of solution.
May 31
AEO subsidiary Quiet Platforms enters carrier services partnership
The new American Eagle Outfitters-owned last-mile delivery platform is expanding its logistics capabilities.
May 31
New York shuts down major retail theft ring
Chalk one up for the good guys – a multimillion dollar retail theft operation in New York City has been busted.
May 27
CSA Exclusive: Oracle’s Mike Webster gives advice for the ‘new normal’
As consumers are beginning to emerge from peak COVID-19 conditions, retailers must adapt their strategies and technologies.
May 27
Unilever offers drone delivery for direct-to-consumer ice cream orders
A CPG giant is taking to the skies with its next-generation version of an ice cream truck.
May 27
Instacart launches shoppable ads
Instacart is expanding the capabilities of its ad product suite with direct commerce functionality.
May 27
Online music retailer streamlines private-label credit card program
Sweetwater is simplifying the application and purchase process for its private-label credit cards.
May 27
Exclusive: Retailers’ top IT concerns are…
A new survey of retail IT executives reveals their biggest challenges and what they see as a “must-have” technology.
May 26
How common is supply chain disruption?
A new survey of senior executives reveals the extent to which businesses are facing supply chain disruption.
May 26
Instacart reboots customer ratings system
Instacart is making what it says are delivery personnel-friendly changes to its customer ratings and batch prioritization system.
May 26
Kroger opens new fast delivery fulfillment facility
The Kroger Co. continues supplementing its network of automated fulfillment centers with smaller “spoke” locations.
May 26
Pacsun opens virtual store at metaverse festival
Pacsun keeps moving forward in its metaverse commerce efforts.
May 23
Stitch Fix taps fashion vet to head marketing
Stitch Fix Inc. is turning to a seasoned executive to take charge of its marketing operations.
May 23
The biggest e-commerce focus for 2022 is…
A new survey reveals the plans e-commerce executives have for this year.
May 23
Starbucks plans Russia exit
Starbucks is reportedly ending its brand presence in Russia as the Russia-Ukraine war continues.
May 23
U.S. parcel volume grows in 2021
The COVID-19 pandemic continued affecting the U.S. shipping and logistics industries in 2021.
May 23
Walmart expands regional distribution automation strategy
Walmart plans to transform its entire regional distribution operation.
May 23
Camping World acquires RV dealer
Camping World Holdings Inc. is strengthening its position in California.
May 23
CSA Exclusive: Specialty jeweler combats digital ad fraud
Gorjana is automatically detecting and preventing fraudulent engagements with its digital ad campaigns.
May 23
eBay dives deeper into NFT sales with Wayne Gretzky
eBay is taking a more direct role in the sale of NFTs on its platform, starting with collectible images of NHL legend Wayne Gretzky.
May 23
J.C. Penney marks Juneteenth with initiatives, product line
The J.C. Penney Co. Inc. is launching a multipoint celebration of Juneteenth.
May 20
Albertsons checks out smart carts
Albertsons Cos. is entering an in-store technology space containing heavyweights including Amazon and Kroger.
May 20
DSW taps Kohl’s merchandising head as president
A high-ranking Kohl’s executive is taking over the day-to-day leadership of DSW Designer Shoe Warehouse.
May 20
Grocery Outlet launches second on-demand delivery pilot
Grocery Outlet Holding Corp. is expanding its presence in the e-commerce channel.
May 20
Foot Locker boosts Q1 sales as profits slip
Foot Locker Inc. reported mixed financial results for its first quarter ended April 30, 2022.
May 20
eBay targets sneaker fans with pop-up store
An upcoming eBay pop-up store will reward “sneakerheads” for wearing their purchases out the door.
May 20
Ross Stores scales back forecast after tough Q1
Ross Stores Inc. saw year-over-year declines in net earnings, sales, and same-store sales in a challenging first quarter of fiscal 2022.
May 20
The Children’s Place has tough Q1, will shutter stores
The first quarter of fiscal 2022 was not fun and games for the largest pure-play children’s specialty apparel retailer in North America.
May 20
Ulta Beauty opens rewards members to targeted ads
The nation’s largest beauty retailer is launching a new retail media network.
May 20
Macy’s joins multiple sustainability efforts
Macy’s Inc. is building on the “social purpose platform” it launched in March 2022.
May 19
Walmart offers online spring sale for loyalty members
Walmart is hosting another special online shopping event for members of its paid subscription loyalty program.
May 19
eBay integrates listings with Snapchat
eBay is teaming with up Snapchat in a new social commerce venture.
May 19
FedEx expands pilot of self-driving trucks
FedEx Corp. is continuing its efforts to stay competitive with Amazon in the area of autonomous cargo hauling.
May 19
Amazon expands contactless payment at more Whole Foods stores
Residents of a major U.S. metro area can now use Amazon One palm payment technology at select Whole Foods locations.
May 19
Kohl’s misses expectations with Q1 sales decrease; exploring sale
Add Kohl’s to the list of top-tier retailers that experienced a disappointing first quarter of fiscal 2022.
May 19
Target, CVS pilot reusable bag program
Shoppers at select Target and CVS stores can now check out reusable bags at in-store kiosks and return them for fresh ones during their next shopping trip.
May 19
BJ’s sees strong results in Q1
BJ’s Wholesale Club Holdings Inc. has a lot to be happy about with its financial performance in the first quarter of fiscal 2022.
May 19
Lowe’s opens fulfillment center for professional customers
Lowe’s Cos. is making a big commitment to its “pros” (professional customers).
May 19
McDonald’s finds buyer for Russian business
McDonald’s Corp. is wasting no time in its effort to exit the Russian market.
May 17
Sportsman’s Warehouse taps Ross Stores exec as CIO
Sportsman’s Warehouse Holdings Inc. is naming a veteran retail executive with more than two decades of experience as its technology head.
May 17
Mastercard pilots biometric checkout technology
Mastercard is joining the ranks of tech giants such as Amazon, Apple, and WeChat.
May 17
Uber launches two autonomous delivery pilots
Uber Technologies Inc. is moving forward with the testing of driverless delivery.
May 17
Study: Online fraud surges in April
Inflation is not the only negative metric on the rise in e-commerce.
May 17
Wakefern turns to AI-based employee training
The parent of ShopRite and other grocery banners is applying artificial intelligence (AI) to its development of frontline learning content.
May 17
Gap dives deeper into metaverse commerce via Roblox partnership
Gap is heading deeper into the metaverse in a new partnership with a popular digital gaming platform.
May 17
David’s Bridal acquires wedding planning startup Anomalie
The nation’s largest bridal retailer continues to expand its omnichannel capabilities with a new purchase.
May 16
eBay partners with FedEx to ease Canadian shipping
eBay is integrating a key solution from FedEx directly into its Canadian online marketplace.
May 16
Urban Outfitters brings ‘buy now, pay later’ to the U.S.
Urban Outfitters is giving U.S. online shoppers a new payment option.
May 16
Domino’s transports customers to the world of ‘Stranger Things’
Domino’s latest marketing effort involves a popular Netflix series and a “mind ordering” app.
May 16
Consumers overwhelmingly favor one retail membership program
A substantial portion of U.S. households all belong to the same retail membership offering.
May 16
The top supply chain concerns are…
A new survey reveals the main obstacles to supply chain transformation.
May 13
Blue Yonder may get separate stock listing
Blue Yonder parent company Panasonic Holdings Corp. may make a major financial move regarding the supply chain management solutions company.
May 12
Instacart takes first step to go public — and releases 10-year plan
Instacart’s ambitious roadmap for the next decade includes a possible initial public offering.
May 12
Online prices continue to drive grocery inflation growth
Grocery inflation continues to rise, particularly in the e-commerce channel.
May 12
eBay offers small business sellers support
eBay announced the launch of its third annual Up & Running Grants program, created to support U.S. small businesses with e-commerce.
May 12
Exclusive Q&A: Newegg interacts with customers via livestream
Newegg Commerce Inc. is airing several episodes per week on its proprietary livestream platform.
May 12
Klarna connects online shoppers to physical stores
Klarna is utilizing live video and messaging to bridge the digital and in-store shopping experiences.
May 12
Global fashion retailer connects employees across the enterprise
Gant is streamlining a variety of workflows with a digital workplace platform.
May 11
Walmart manages global workflows digitally
Walmart is bringing cross-departmental international work into a single digital workspace.
May 11
Online inflation growth slows in April
April 2022 marked the 23rd straight month online prices rose year-over-year – but there is a small silver lining.
May 11
Survey: Fraud poses serious risk to businesses
Fraud and illicit business activity is rampant and costly.
May 10
The retailer consumers shop most for everyday items is…
Consumers have a clear favorite retailer when it comes to purchasing everyday items.
May 10
SpartanNash launches on-demand delivery
A grocery retailer/distributor is offering independent grocers in its network an online delivery option.
May 10
DHL succeeds with robotic sortation pilot
The e-commerce division of DHL Group has been piloting two automated systems in a key distribution center.
May 10
Survey: Digital retail is big, but don’t overlook the store
A new survey indicates that customers like online shopping, but also expect omnichannel fulfillment options.
May 10
The North Face revamps resale program
The North Face is launching a new website and customer experience for its resale offering.
May 09
Study: Consumers spend more, online and in-store
Despite inflation, U.S. consumers continued increasing their spending across channels in March 2022.
May 09
Kohl’s recognized by government for energy efficiency
Kohl’s Corp. has received a prestigious environmental award for the 11th straight year.
May 09
Starbucks eyes providing a ‘third place’ – in the metaverse
Starbucks Corp. intends to utilize Web 3.0 technologies to establish a strong foothold in the emerging metaverse.
May 09
Amazon shuts down fake review brokers
Amazon is scoring some victories in its continuing struggle against bogus product reviews showing up on its site.
May 09
Report: Internal data breach hits Ikea Canada
Personal information of some Ikea Canada customers was reportedly exposed in a March 2022 incident involving an employee.
May 05
Coborn’s takes personalization to the conveyor belt
A Midwest grocer is targeting customers at checkout in an interesting way.
May 05
Unilever to offer robotic direct-to-consumer ice cream sales
A CPG giant and what’s billed as the world’s “first store-hailing platform” are teaming up to offer a 21st-century version of the ice cream truck.
May 05
Albertsons expands partnership with leading delivery platform
Albertsons Cos. continues growing its presence in the on-demand delivery space.
May 05
Rite Aid joins ‘buy now, pay later’ trend
Rite Aid Corp. is offering online shoppers a new way to make installment payments on purchases.
May 04
Duluth Trading Co. transforms in-store POS to unified commerce
Duluth Trading Co. is merging its omnichannel customer touchpoints in the store environment.
May 04
Carvana brings ‘car vending machine’ to new West Coast market
The latest Carvana automated vehicle pickup location is opening in an area accustomed to high-tech offerings.
May 04
Exclusive Q&A: FTD CTO delves into partner e-commerce platform
FTD is collaborating with a well-known hosted e-commerce provider to aid its small-to-medium florist partners.
May 04
Fanatics improves accuracy of customer address data
Fanatics is ensuring its captures the correct shipping address during online checkout.
May 03
Levi’s makes online sizing more accurate, inclusive
A leading denim brand hopes to make finding the right size a little easier for shoppers on its e-commerce site.
May 03
Canada retailers including Metro, Giant Tiger expand online delivery
Metro, Giant Tiger, and Galleria Supermarket are a few of the Canadian retailers launching or building on partnerships with a well-known delivery platform.
May 03
Francesca’s mobile app enables frontline workers
Francesca’s Holdings Corp. is providing associates access to an app designed to improve communication, learning, and productivity.
May 03
What influences Gen Z path to purchase?
A new survey reveals where Gen Z shoppers are turning to make buying decisions and receive customer service.
May 03
Amazon eyes tech hub expansion in California
Amazon will add new office space and workers to its Southern California technology infrastructure.
May 03
Joann targets in-store customers with mobile offers
A leading specialty arts and crafts retailer is performing location-based marketing in its stores.
May 02
Westland Mall launches omnichannel shopping platform
A Florida-based shopping center is enhancing its e-commerce site to open mall retailers to digital customers.
May 02
Bed Bath & Beyond kicks off omnichannel college promotion
Bed Bath & Beyond wants to help incoming college kids prepare for the transition to a campus residence.
May 02
eBay expands authentication services for high-value trading cards
eBay is engaging a third-party authenticator for select graded cards sold on its platform in the U.S.
May 02
Exclusive Q&A: Us Weekly explains e-commerce push
A celebrity- and entertainment news-focused magazine is trying to convert readers into shoppers.