Operations

Apr 09, 2013
Caribou Coffee will close some 80 stores nationwide and turn 88 other...
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Apr 08, 2013
After a controversial 17-month stint, Ron Johnson is out as CEO of J.C....
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Apr 08, 2013
The fight over Martha Stewart resumed with both Macy's and J.C. Penney Co...
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Apr 08, 2013
Costco Wholesale appears to be eyeing China's online commerce market,...
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Apr 08, 2013
Work wear brand Dickies said it has launched an online tool called Shop...
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Apr 08, 2013
Macy’s and J.C. Penney are slated to be back in New York state court on...
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Apr 08, 2013
Wal-Mart said it will open two additional college campus locations, nearly...
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Operations Guest Perspective

Know Your Boundaries: Don't Treat Canada Like a 51st State
By Bradley W. Snyder, Tiger Capital Group
To get a feel for how excited some Canadians are about the prospect of foreign brands entering the country, take a look at the columns of Marina Strauss in The Globe and Mail newspaper. The Toronto-based retail reporter maintains a vigilant watch for the latest scuttlebutt about the Canadian “invasion plans” of chains such as Target, Nordstrom, Bloomingdale’s and Lowe’s.

 

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People on the Move

Abercrombie & Fitch names EVP stores
Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.
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Ops Surveys

Report: Always-on consumers, showrooming among 2013 retail trends
A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.
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Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.
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