Websites with technical difficulties do more than frustrate shoppers — they damage a brand’s reputation.
The nation's largest retailer is working on technology to enable store associates to respond more quickly to potential customer service issues.
For all the buzz about interactive digital marketing options, the track record of email keep it at the top of marketers’ holiday wish lists.
Amazon is packing up its fleet of funky delivery trucks and hitting the road.
Against all odds, bankrupt RadioShack is still ticking.
Sprint is expanding its growing store network in the Pacific Northwest.
Amazon is staking a claim in the appliance market in a big way in a partnership with Sears Holdings.
Softness in larger product categories and unseasonal weather in the Northeast dampened MarineMax’s third quarter earnings.
Staples is making a bold move to modernize its supply chain.
Consumers are in search of the latest back-to-school deals and experiences — and hitting their local shopping centers to find them.