American Cleaning Institute offers new resource on cleaning, sanitationThe American Cleaning Institute has published a free online toolkit for small businesses and offices looking to learn more about how to clean and disinfect against COVID-19. Expert Insight: Retail’s New Reality — Think Local, Act FastSeveral months since the COVID-19 pandemic began, consumers are still coming to terms with their new reality. Report: North Korea targets U.S. retailers for online fraud Hackers sponsored by the government of North Korea are reportedly stealing payment card data from customers of U.S. e-commerce retailers. America’s top customer service provider is… The U.S. companies with the best customer service include retailers in the luxury, quick-service restaurant, specialty outdoor, grocery, and online bridal/maternity verticals. Survey: Online shoppers want returns reassurance As e-commerce purchases grow during the COVID-19 pandemic, so do customer concerns about online returns. NRF Chief Economist: ‘The recovery will be slow’ While the recession brought on by the COVID-19 pandemic may already be easy, don’t expect a fast recovery. Crate & Barrel to name new CEO—again The chief executive of Crate & Barrel is moving on. Chick-fil-A tops in customer satisfaction for sixth consecutive year Americans’ love affair with Chick-fil-A continues. Francesca’s plans mobile app amid COVID-19 sales slump A struggling young women’s apparel retailer is developing its first mobile app in time for Black Friday. Parent company of Men’s Wearhouse misses interest payment Tailored Brands Inc. has been given some — but not much — breathing room as it struggles to manage its debt amid the COVID-19 pandemic. First Previous 1958 1959 1960 1961 1962 Next Last