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RSR Research: Retailers doubt marketing proficiency
Walnut Creek, Calif. – While the percentage of retailers who think they know about their customers is rising, fewer retailers think they are proficient in using that knowledge for marketing purposes. According to a new study from RSR Research, “Retail Marketing 2013: Organizational Drift,” 36% of retail marketers said their customer loyalty program is a foundational element of their marketing strategy in 2013, compared to 32% last year.
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Wal-Mart and McDonald’s make Top 20 Best Companies for Leadership ranking
Philadelphia -- Wal-Mart Stores and McDonald’s were the only retailers to crack the Hay Group’s eighth annual Best Companies for Leadership Study Top 20 list.
The study surveyed nearly 18,000 individuals at more than 2,200 organizations worldwide to examine how companies develop their leaders and foster cultures of innovation. This year, Procter & Gamble led the Top 20. Wal-Mart ranked No. 7, and McDonald’s came in at No. 8.